ZETA Music Systems XB-306 manual Troubleshooting, Returning Units for Service

6Owner's Manual

the instrument is not in use (overnight), unplug the amplifier cord from the ¼" jack so that the battery is not being discharged.

TROUBLESHOOTING

Don’t Panic!

No Output

1.Try increasing volume.

2.Try using a different ¼" cable.

3.Try replacing the internal 9-volt battery with a fresh one.

String(s) Dead or Low Level Output

1.Check to see if the string is sitting properly on the bridge.

2.Check to ensure that the steel ball at the end of the string is in good contact with the tailpiece. If necessary, scrape away any thread winding on the string that may be preventing a clean metal-to-metal contact.

3.Try replacing the internal 9-volt battery with a fresh one.

Hum, Hiss or Distortion

1.Try using a different ¼" cable.

2.Your amplifier may not be properly grounded. If your amplifier has a "ground reverse" or "ground lift" switch, try changing it's position.

RETURNING UNITS FOR SERVICE

If your unit requires service, please follow these steps:

1.Contact your authorized Zeta Dealer for a Return Authorization (RA) number.

2.Pack the unit in its original carton with packing materials.

3.Please include a note with the following information:

a.A brief explanation of the problem you are experiencing.

b.Your full contact information: Full name, street address, city, state, zip, country (if not USA), phone number(s), and email address.

c.Copy of your original purchase receipt.

3.Write the RA number on the outside of the shipping container. Shipments sent to ZETA without an RA number are refused.

4.Ship via UPS, Federal Express, or US. Postal Service. You will be responsible to pay the freight to and from the ZETA factory. (We also recommend that you insure the unit.)

Zeta Music