If the modem station is connected to and is being used by another device, no other device will be able to connect to the modem station.

Q: Bluetooth passkey entry failed

The Bluetooth passkey (PIN code) comprises a sequence of alphanumeric characters, with the letters able to be rendered in upper and lower case.

If [Caps Lock] is on, the Bluetooth passkey may not be able to be entered correctly.

Q: Cannot connect to telephone line

Please ensure that the telephone cable is connected from the socket to the "LINE" terminal on the modem station.

Note

If the telephone cable has come loose because it has not been fully inserted into the socket, the resulting poor contact may prevent data from being transmitted accurately.

Communication will be impossible if the interior of the cable has been broken. Please replace the cable with another one.

Please ensure that the two slide switches on the underside of the main unit have been set to the "NORMAL" and "MODEM" positions respectively.

Q: Cannot connect to the Internet

The telephone number of the connection (i.e., the telephone number for the access point of your Internet service provider) may not be correct. Please check the telephone number.

The user ID and/or password for the provider with whom you have signed up may have been entered incorrectly. Please check the user ID and password.

The default connection may have been configured with different settings. Please set the connection configured for mobile telephone use as the default connection.

When you place a call using a company switchboard or other exchange, the system may require you to enter a "0" before the telephone number itself. Please check the type of telephone line you are using.

Q: Cannot send or receive faxes

Once you have registered a wireless modem station as your fax server, you will need to enter the fax settings from the [Printer and Faxes] window in the Control Panel.

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