ZTE ZXDSL 831, ZXDSL 831B manual 19

ZXDSL 831/831B/831II/831BII User’s Manual

7 The authenticated user names and passwords cannot be re-authenticated?

This problem may be due to the following reasons:

1. Your account has expired or you are a defaulting subscriber (please pay the deficit sum).

2.You move into a new area. Because the account and the path PVC are bundled by some operators, your previous account and password cannot be authenticated after you changed your path.

3.One of your accounts has logged on successfullyTherefore, you will fail to be re-authenticated because the operator has recognized the uniqueness of this account

4.Maybe you failed to deregister your account timely in the Broadband Access Server (BAS) when you were off line abnormally, so the BAS or the billing system deemed that your account was still available. Therefore, your re-login may fail because of uniqueness of your account You are suggested to redial up later. If still failing, contact the operator for a solution.

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