Chapter 11 Troubleshooting
11.2 NWA Access and Login
I forgot the IP address for the NWA.
1The default IP address is 192.168.1.2.
2If the NWA is working as a DHCP client and receives an IP address from a DHCP server, check the DHCP server for the NWA’s IP address.
3If you configured a static IP address and have forgotten it, you have to reset the device to its factory defaults. See Section 2.3 on page 20.
I forgot the password.
1The default password is 1234.
2If this does not work, you have to reset the device to its factory defaults. See Section 2.3 on page 20.
I cannot see or access the Login screen in the web configurator.
1Make sure you are using the correct IP address.
•The default IP address is 192.168.1.2.
•If you changed the IP address (Section 7.6 on page 90), use the new IP address.
•If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I forgot the IP address for the NWA.
2Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.7 on page 16.
3Make sure your Internet browser does not block
4Make sure your computer is in the same subnet as the NWA. (If you know that there are routers between your computer and the NWA, skip this step.)
•If there is no DHCP server on your network, make sure your computer’s IP address is in the same subnet as the NWA.
5Reset the device to its factory defaults, and try to access the NWA with the default IP address. See Chapter 2 on page 20.
6If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions.
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