
| Prestige 2602R Series Quick Start Guide | |
|
| |
PROBLEM | CORRECTIVE ACTION | |
Cannot access the | Check the cable connection from your computer to the Prestige. | |
Prestige from my | Make sure your computer’s IP address is in the same subnet as the Prestige’s IP address | |
computer. | ||
(see Section 3.1 on page 12). | ||
| ||
| Make sure your computer’s Ethernet adapter is installed and functioning properly. | |
| If the Prestige’s IP address has changed, then enter the new one as the URL. | |
| Use Internet Explorer 6.0 and later or Netscape Navigator 7.0 and later with JavaScript | |
| enabled. | |
| Make sure you enter the password correctly (the field is case sensitive). | |
| If you’ve changed the Prestige’s password and forgotten it, use the RESET button. Press | |
| the button in for about 10 seconds (or until the PWR/SYS LED starts to blink), then | |
| release it. It returns the Prestige to the factory defaults (password is 1234, LAN IP | |
| address 192.168.1.1 etc.). | |
|
| |
Cannot access the | Verify the Internet connection settings in the wizard. Make sure you entered the correct | |
Internet. | user name and password if you are using PPPoE or PPPoA. | |
|
| |
There is no dial tone. | Check the telephone connections. | |
| You can test the telephone wire by using it to connect a telephone to a regular telephone | |
| outlet and checking for a dial tone. | |
|
| |
Cannot make voice | Make sure you have the wizard screens properly configured. | |
calls. | You can also check the Prestige’s IP addresses and VoIP status in the Maintenance | |
| Status screen. | |
| If the VoIP settings are correct, use speed dial to make | |
| make a call using speed dial, there may be something wrong with the SIP server, contact | |
| your voice service provider. | |
|
| |
Cannot call from one | You cannot use a phone connected to the Prestige to call the SIP number of one of the | |
of the Prestige’s | Prestige’s SIP accounts. | |
phone ports to the | You can just press “####” on your phone’s keypad to call the Prestige’s other phone port. | |
other phone port. | ||
| ||
|
|
3.1 Set Up Your Computer’s IP Address
This section shows you how to set your Windows NT/2000/XP computer to automatically get an IP address. This ensures that your computer can with your Prestige. Refer to your User’s Guide for detailed IP address configuration for other Windows and Macintosh computer operating systems.
1In Windows XP, click start, Control Panel. In Windows 2000/NT, click Start, Settings, Control Panel.
2In Windows XP, click Network Connections. In Windows 2000/NT, click Network and
3
4Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and click Properties.
12