ZyXEL Communications 401, 402, 470

Appendix C Customer Support

[Document Title]

Contents

Main Page About This User's Guide Document Conventions 1 " Safety Warnings 1 Page Table of Contents Part II: Appendices and Index............................................................... 49 List of Figures Page List of Tables Page Page Page CHAPTER 1 Introducing the PLA-4xx 1.1 Overview 1.2 Expand Your Network with the PLA-4xx 1.2.1 Coaxial Cable Networks with the PLA-402 1.3 Ways to Manage the PLA-4xx 1.4 Security 1.4.1 Passwords 1.4.2 Setting Up Security " 1.5 Multiple Networks CHAPTER 2 Installing the Configuration Utility 2.1 Overview of the Installation Process " 2.2 Installing the Utility Page Page Page Page Page CHAPTER 3 Managing Your PLA-4xx B A 3.1 Overview 3.2 Starting the Configuration Utility 3.3 Configuration Screen Chapter 3 Managing Your PLA-4xx PLA-4xx Series Users Guide 27 " Figure 14 Configuration Screen The following table describes the labels in this screen. Table 2 Configuration Screen Note: Only devices which share the same network password are displayed in this table. " 3.5 Network Info Screen Figure 16 Network Info Screen Table 4 Network Info Screen Chapter 3 Managing Your PLA-4xx PLA-4xx Series Users Guide 31 3.6 About Screen The following table describes the labels in this screen. Figure 17 About Screen Table 4 Network Info Screen (continued) Table 5 About Screen Page CHAPTER 4 Powerline Network Setup Tutorial 4.0.1 Overview " 4.0.2 Important Terms 4.0.3 Accessing Your Powerline Adapter 34 4.0.4 Adding a Powerline Adapter Internet " AB C Page 4.0.6 Splitting a Network into Two Networks B A Page 4.1 Troubleshooting Page CHAPTER 5 LEDs and Troubleshooting 5.1 LEDs 5.1.1 PLA-401 5.1.2 PLA-400 and PLA-402 5.1.3 PLA-470 5.2 Power and LED Problems V 5.3 Configuration Utility Problems V 5.4 Powerline Problems V Page Page Page PLA-4xx Series Users Guide 51 APPENDIX A Product Specifications The following tables summarize the PLA-4xxs hardware and firmware features. Table 9 Hardware Specifications Appendix A Product Specifications The following list, which is not exhaustive, illustrates the standards supported in the PLA-4xx. Table 10 Firmware Specifications Note: Only upload firmware for your specific model! Table 11 Performance Table 12 Standards Supported " 1 Cable Pin Assignments RJ-45 Connector Pin Assignments APPENDIX B Legal Information Copyright Certifications Page ZyXEL Limited Warranty Page APPENDIX C Customer Support Page Page Page Page Page Index PLA-4xx Series Users Guide 65 Index Symbols A C D M N P R S