Prestige 650 Series User’s Guide

A.1.3 DSL LED

The DSL LED on the front panel does not light up.

Chart A-3 Troubleshooting DSL LED

STEPS

CORRECTIVE ACTION

1Check the telephone wire and connections between the Prestige DSL port and the wall jack.

2Make sure that the telephone company has checked your phone line and set it up for DSL service.

3Reset your ADSL line to reinitialize your link to the DSLAM. For details, refer to the Maintenance chapter (web configurator) or the System Information and Diagnosis chapter (SMT).

4If these steps fail to correct the problem, contact your local distributor for assistance.

A.2 Console Port

I cannot access the Prestige via the console port.

Chart A-4 Troubleshooting Console Port

STEPS

 

CORRECTIVE ACTION

 

 

 

1

Make sure the Prestige is connected to your computer's serial port.

 

 

 

 

2

Make sure the communications

 

VT100 terminal emulation.

 

program is configured correctly. The

 

9600 bps is the default speed on leaving the factory. Try

 

communications software should be

 

 

 

other speeds in case the speed has been changed.

 

configured as follows:

 

 

 

 

 

 

 

No parity, 8 data bits, 1 stop bit, data flow set to none.

 

 

 

3

Make sure you entered the correct password. The default password is “1234”.

 

If you have forgot your username or password, refer to Section A.5.

 

 

 

 

A.3 Telnet

I cannot telnet into the Prestige.

Chart A-5 Troubleshooting Telnet

STEPS

CORRECTIVE ACTION

1 Check the LAN port and the other Ethernet connections.

A-2

Troubleshooting