ZyXEL G-162 User’s Guide

5.2Problem with the Link Status

Table 5-2 Troubleshooting Link Quality

PROBLEM

CORRECTIVE ACTION

 

 

The link quality and/or signal

Search and connect to another AP with a better link quality using the Site

strength is poor all the time.

Survey screen.

 

Move your computer closer to the AP or the peer computer(s) within the

 

transmission range.

 

There may be too much radio interference (for example microwave or

 

another AP using the same channel) around your wireless network.

 

Relocate or reduce the radio interference.

5.3Problems Communicating With Other Computers

Table 5-3 Troubleshooting Communication Problems

PROBLEM

CORRECTIVE ACTION

The G-162 computer cannot

Make sure you are connected to the network.

communicate with the other

 

computer.

 

A.Infrastructure Make sure that the AP and the associated computers are turned on and working properly.

Make sure the G-162 computer and the associated AP use the same SSID.

Change the AP and the associated wireless clients to use another radio channel if interference is high.

Make sure that the computer and the AP share the same security option and key. Verify the settings in the Profile Security Settings screen.

B.Ad-Hoc (IBSS) Verify that the peer computer(s) is turned on.

Make sure the G-162 computer and the peer computer(s) are using the same SS ID and channel.

Make sure that the computer and the peer computer(s) share the same security option and key.

Change the wireless clients to use another radio channel if interference is high.

5-2

Troubleshooting