ZyXEL Communications P-662H-D quick start Troubleshooting, Viewing Your Product’s Certifications

P-662H-D Series Quick Start Guide

7Click INTERNET SETUP. Wait while your P-662H- D tries to detect your DSL connection.

8Follow the directions in the wizard. Do not change default settings if your ISP did not provide them.

Troubleshooting

1If you cannot access the web configurator using Internet Explorer in Windows XP or Windows Server 2003, make sure you allow pop-up windows, JavaScript and Java permission or set the Internet security level to any level lower than High in Internet Explorer (in Internet Explorer, click Tools > Internet Options > Security > Custom Level...). See the appendix in the User’s Guide for more information.

2If you cannot access the Internet when your computer is connected to the ETHERNET port, follow these steps.

A)Check the lights on the front panel. If they are different from what is described in section 1, make sure the connections are correct. (See section 1.) If the lights are still different, turn off the device, wait a few seconds, and turn it on again.

B)Follow the steps in section 3 again. Make sure you enter the correct information. For example, if your account has a user name and password, make sure you type it correctly. In addition, if you are not sure which encapsulation your ISP uses, contact your ISP.

C)If you are using a new Internet account, contact your ISP to make sure it is active.

D)If you still have problems, see Troubleshooting in the User’s Guide.

Viewing Your Product’s Certifications

1Go to www.zyxel.com.

2Select your product from the drop-down list box on the ZyXEL home page to go to that product's page.

3Select the certification you wish to view from this page.

5