Chapter 7 LEDs and Troubleshooting

Table 14 PLA470 v2 Lights (continued)

LIGHTS

ICON

COLOR

STATUS

DESCRIPTION

HomePlug

 

Green

On

The PLA470 v2 detects another powerline adapter. The

 

 

 

 

data transfer rate is greater than 40 Mbps.

 

 

 

 

 

 

 

Amber

 

The PLA470 v2 detects another powerline adapter. The

 

 

 

 

data transfer rate is between 10~40 Mbps.

 

 

 

 

 

 

 

Red

 

The PLA470 v2 detects another powerline adapter. The

 

 

 

 

data transfer rate is between 0~10 Mbps.

 

 

 

 

 

 

 

Green/

Blinking

The PLA470 v2 is communicating with another powerline

 

 

Amber/

 

adapter. Data is being transmitted and/or received.

 

 

Red

 

Blinking at the same time as the POWER light indicates an

 

 

 

 

unsuccessful connection if you have used the ENCRYPT

 

 

 

 

button.

 

 

 

 

 

 

 

 

Off

The HomePlug port does not detect another powerline

 

 

 

 

adapter.

 

 

 

 

 

ETHERNET

 

 

On

The ETHERNET port is on and ready and the PLA470

 

 

 

 

detects a device connected to it.

 

 

 

 

 

 

 

 

Blinking

The PLA470 is communicating with a router, modem,

 

 

 

 

switch or a computer connected to it.

 

 

 

 

 

 

 

 

Off

The PLA470 does not detect any devices connected to its

 

 

 

 

ETHERNET port.

 

 

 

 

 

7.2 Power and Light Problems

The PLA-4xx does not turn on. None of the lights turn on.

1Make sure you are using the power cord included with the PLA-4xx.

2Make sure the power cord is connected to the PLA-4xx and plugged in to an appropriate power source. Make sure the power source is turned on.

3Disconnect and re-connect the power cord to the PLA-4xx.

4Remove the powerline adapter from the outlet. Then connect an electrical device that you know works into the same power outlet. This checks the status of the power outlet.

5If the problem continues, contact the vendor.

The ETHERNET light does not turn on.

1Check the hardware connections. See the Quick Start Guide.

2Inspect your cables for damage. Contact the vendor to replace any damaged cables.

3Check the Ethernet adapter on your computer and make sure it’s enabled and working properly.

4If the PLA-4xx is connected to an Ethernet switch or router, make sure the device is working correctly, and that the LAN network is working and configured correctly as well.

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PLA-4xx Series User’s Guide