Chapter 7 LEDs and Troubleshooting

The following table describes the behavior of the lights on the PLA491.

Table 16

PLA491 Lights

 

 

 

LIGHTS

 

ICON

COLOR

STATUS

DESCRIPTION

POWER

 

 

 

Green

On

The PLA491 is on and receiving power.

 

 

 

 

 

 

 

 

 

 

 

 

It also indicates a successful connection using the

 

 

 

 

 

 

ENCRYPT button.

 

 

 

 

 

 

 

 

 

 

 

 

Blinking

The PLA491 is starting up.

 

 

 

 

 

 

It also indicates the PLA491 is trying to connect with

 

 

 

 

 

 

another device using the ENCRYPT function.

 

 

 

 

 

 

Blinking at the same time as the HomePlug light indicates

 

 

 

 

 

 

an unsuccessful connection if you have used the

 

 

 

 

 

 

ENCRYPT button.

 

 

 

 

 

 

 

 

 

 

 

 

Off

The PLA491 is not receiving power.

 

 

 

 

 

 

 

HomePlug

 

 

 

Green

On

The PLA491 detects another powerline adapter. The data

 

 

 

 

 

 

transfer rate is greater than 40 Mbps.

 

 

 

 

 

 

 

 

 

 

 

Amber

 

The PLA491 detects another powerline adapter. The data

 

 

 

 

 

 

transfer rate is between 10~40 Mbps.

 

 

 

 

 

 

 

 

 

 

 

Red

 

The PLA491 detects another powerline adapter. The data

 

 

 

 

 

 

transfer rate is between 0~10 Mbps.

 

 

 

 

 

 

 

 

 

 

 

Green/

Blinking

The PLA491 is communicating with another powerline

 

 

 

 

Amber/

 

adapter. Data is being transmitted and/or received.

 

 

 

 

Red

 

Blinking at the same time as the POWER light indicates an

 

 

 

 

 

 

unsuccessful connection if you have used the ENCRYPT

 

 

 

 

 

 

button.

 

 

 

 

 

 

 

 

 

 

 

 

Off

The HomePlug port does not detect another powerline

 

 

 

 

 

 

adapter.

 

 

 

 

 

 

ETHERNET

 

 

Green

On

The ETHERNET port is on and ready and the PLA491

 

 

 

 

 

 

detects a device connected to it.

 

 

 

 

 

 

 

 

 

 

 

 

Blinking

The PLA491 is communicating with a router, modem,

 

 

 

 

 

 

switch or a computer connected to it.

 

 

 

 

 

 

 

 

 

 

 

 

Off

The PLA491 does not detect any devices connected to its

 

 

 

 

 

 

ETHERNET port.

 

 

 

 

 

 

 

7.2 Power and Light Problems

The PLA-4xx does not turn on. None of the lights turn on.

1Make sure you are using the power cord included with the PLA-4xx.

2Make sure the power cord is connected to the PLA-4xx and plugged in to an appropriate power source. Make sure the power source is turned on.

3Disconnect and re-connect the power cord to the PLA-4xx.

4Remove the powerline adapter from the outlet. Then connect an electrical device that you know works into the same power outlet. This checks the status of the power outlet.

5If the problem continues, contact the vendor.

 

71

PLA-4xx Series User’s Guide