HL_DM5201_GB.qxd 16-04-2003 13:25 Page 45

Deskmaster

• Select the menu entry to AB port

Select the required service type

Select the required service type

Select the required service type

Select the required service type

To set the analogue device as fax Gr2/Gr3 select ‘fax’.

350

AB port

AB port

341 settings

Settings

340 service

Service (Tel_speech)

Tel_speech

Service (Tel_speech)

Tel_Audio 3.1kHz

Service (Tel_speech)

Fax

Service (Tel_speech)

Unspecified

IMPORTANT : Changing the type of call of the analogue device can make it impossible to call certain numbers. Normally it should be set to ‘Tel_speech’ for a normal telephone or ‘Fax’ for analogue fax device.

16 TROUBLESHOOTER

Symptom

Cause

No function

• Mains failure. Check if the power supply (220V) of your NT1 box

 

 

is connected.

 

• Error in the line connectors.

No display

• NT1 box in emergency mode operation (mains failure).

No ringing

• “Quiet” or “Call Filter” programmed.

An available function

• Repeat the entry, possibly operational malfunction.

cannot be used

• Feature is not enabled by the ISDN provider. Consult your provider.

Your partner cannot

The Mute function is switched ON ( key during connection).

hear you

 

 

No calling partner

• Call is not originated from an ISDN access.

number display

• Calling partner number suppression is switched ON.

 

 

 

No new connection

Allowed time expired.

at “Call pickup”

• Wrong connection code entered at pickup attempt.

 

 

The phone displays an

• The number in brackets is a cause number according to the ISDN

error message such as

 

protocol specification in Q.931, given as hexadecimal value. In some

<01> wrong MSN

 

cases, this may be caused by an ISDN feature not yet available in the

 

 

exchange or a network feature not yet available in the phone. This may

 

 

be the case if the phone is connected to a PABX with different feature

sets. Contact your supplier about the cause number or see the cause list appended.

45

Page 45
Image 45
Topcom 500, 510, 520 manual Troubleshooter, Wrong MSN