Nextel comm 6510 manual Customer Care

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Nextel® Services Guide

Customizing – Personalize your handheld to meet your individual needs. Use Options and Profiles to customize your BlackBerry 6510. Set an alarm, lock your keyboard to prevent unintended calls and character typing, customize notification profiles to create a set of behaviors for your handheld to use in certain situations such as meetings or in the car.

Advanced Security – The BlackBerry Enterprise Server uses Triple DES encryption standards which meet most corporate security requirements for remote email access. Triple DES encryption provides you and your IT department the confidence that your email is secure.

Customer Care

In the unlikely event that you experience trouble with your BlackBerry 6510, or need help with domestic customer care issues, including billing issues, general service needs, or to order additional services, contact Nextel Customer Care.

You can contact Nextel Customer Care conveniently from your handheld. Just scroll to the nextel.com icon on your Home screen and click your trackwheel. From there, you can access your account balance or send an email to Customer Care.

Visit nextel.com from your PC for a variety of Customer Care services:

•Browse for information on your BlackBerry 6510, Nextel phones, coverage areas, rates and other Nextel services. View and download user's guides, try out our interactive virtual products and service demos, find answers to frequently asked questions, order accessories, locate service and repair centers, send a message, and more.

•For self-service on your Nextel account, go to MyNextel and choose from a variety of options: view your billing statements, pay your bill, reset your Voice Mail password and more.

•Contact Us online to make changes to your account: add Nextel Online and other services to your handheld, change rate plans, learn about your bill, and more. Simply click Contact Us to send us an email request. Our representatives will make every effort to respond to your request within 24 hours. Or, contact Customer Care at 1-800-639-6111 or dial 611 from your BlackBerry 6510. When overseas, contact Nextel Worldwide Customer Care for assistance, at +1-360-662-5202 (toll-free from your BlackBerry 6510).

nextel.com

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Contents Nextel Services Guide Page Where Do I Start? All you need, all in one, BlackBerry 6510TM from NextelPage Table of Contents BlackBerry Web Client Introduction Customer Care Accessories Nextel Services Ordering InformationDriving Tips InsuranceGetting Started Battery Information Battery InformationUsing the Keyboard Network Registration and Coverage Status Network Registration and Coverage Status Message and Call Logs Nextel Digital Cellular Voice Services Making a Call Using One Time DialMaking a Call Using One Time Dial Making a Call from the Address BookPlus Dialing Phone TipsEnding a Call Receiving a CallAdditional Phone Features Emergency CallsCaller ID Call Waiting & Call HoldNextel Conference CallingCall Forwarding Nextel Voice Mail Setting Up Your Voice Mail BoxSetting Up Your Voice Mail Box New Message Indicators Receiving Voice Mail MessagesLogging Into Voice Mail Main Voice Mail MenuPlaying Messages Logging Into Voice MailSaving and Deleting Messages Recovering Deleted MessagesChanging Your Password Recording Your Active Greeting Nextel Direct Connect ServiceRecording Your Active Greeting Placing Nextel Direct Connect Calls Using the Push-to-Talk ButtonUsing One Time Dial Using Applications While on a Call From the Address BookFrom the Phone Application Placing Nextel Direct Connect CallsEnding a Call Tips for using Nextel Direct ConnectReceiving Nextel Direct Connect Calls Call Alerts Sending a Call AlertReceiving a Call Alert Call AlertsTo Silence Nextel Direct Connect Calls and Alerts Group CallsMaking a Group Call BlackBerry Web Client BlackBerry Email Services from NextelBlackBerry Email Services from Nextel Create a New Account Create a New Account Browser Tips Login to an Existing AccountNextel Online Navigating Web Pages Accessing NOL Web SitesNavigating Web Pages Industry Solutions Accessing NOL Web Sites Java AppsNextel Terms and Conditions of Service Other Important InformationNextel Terms and Conditions of Service Nextel Services Guide Nextel Terms and Conditions of Service Nextel Services Guide Patent and Trademark Information Patent and Trademark InformationNextel Services Guide
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