Amerec W/K60, AK7, AK5, AK10 Trouble Shooting Guide, Symptoms Probable Causes Action to be Taken

AK Series w/K60 Control Owners Manual page 3

SECTION 5: TROUBLE SHOOTING GUIDE

The troubleshooting guide is meant as a general aid only. There are no user serviceable parts in the generator. All repairs should be performed by a qualified service person. For additional assistance or the factory authorized service person nearest you call: AMEREC's Service Department at 1-800-331-0349.

SYMPTOMS	PROBABLE CAUSES	ACTION TO BE TAKEN
Control won't turn "ON".	Improper power supplied (no power).	1. a. Make sure circuit breaker is "ON".
(Control light off).	or	b. Using a voltmeter, check the voltage across the two fuses on the "PCA"
	Control improperly connected.		printed circuit assembly. Voltage should be 208V / 240V.
	or	c. Check fuses, if the fuse(s) are blown, replace with Buss#
	Control cable is faulty.		MDL 15/100 or equivalent fuse. If the fuse blows again - call AMEREC's
	or		Service Department.
	Contol is faulty.	2. Check control(s) installed per Section 6-5 in the AK INSTALLATION AND
			SERVICE INSTRUCTIONS.
		3. Replace control cable - call AMEREC's Service Department.
		4. Replace the control - Call AMEREC's Service Department.
Control "OFF".	Generator is faulty.	1.	Turn off the circuit breaker.
Unit still makes steam.		2.	Call AMEREC's Service Department.
Water runs out of steam head.	Generator is faulty.	1.	Turn off the circuit breaker.
		2.	Turn off the water.
		3.	Call AMEREC's Service Department.
Steam room too hot or cold.	Temperature adjustment needs setting.	1.	See Section 3, "Temperature Adjustment".
		2.	Call AMEREC's Service Department.
Control "ON".	Temperature sensor not connected.	1. Check that the sensor cable is connected to J4 on the PCA printed circuit
K60 Control displays "E001".		assembly.
		2. Check the cable connection to the temperature sensor.
		3. Replace sensor and/or cable - call AMEREC's Service Department.
Control "ON".	Temperature sensor.	1. Check sensor cable for damage from nail/staple puncture.
K60 Control displays "E002".	or
	cable shorted.	2. Check sensor cable ends for frayed/exposed wire strands.
		3. Replace sensor and/or cable - call AMEREC's Service Department.
Control "ON".	Steambath temperature over 132 º.	1. If bath is too hot, shut off circuit breaker and call AMEREC's Service Department.
K60 Control displays ">>>º".	or
	Sensor/cable is faulty.	2.	Treat as "E002" fault above.
Control won't turn "OFF".	Control is faulty.	1.	Replace the control - call AMEREC's Service Department.
(Control light on).
Control "ON". (Control light on)	Unit has not filled completely.	1.	Wait at least 10 minutes after turning on the control.
Unit won't steam.	or
Note: Time/Temp properly.	Generator is faulty.	2.	Call AMEREC's Service Department.
displayed on K60.
Unable to adjust Time or Temp	Control is faulty.	1. Replace control - call AMEREC's Service Department.
setting with K60.	or
	Generator is faulty.	2. Replace PCA - call AMEREC's Service Department.
Sudden increases in rate water	Foaming contaminants in the water	1.	Flush tank 3 times. See Section 4.
sputters out of steam head.	supply.

4209-24 12/09/02