94
Troubleshooting
The answering system
does not record
messages (1080 only).
• If a caller reaches the maximum recording time
you set for each message (see the MESSAGE
LENGTH section on the 1080 user’s manual),
the system disconnects and part of the
message may be lost.
• If the caller pauses for more than seven
seconds, the system stops recording and
disconnects the call.
• If the memory on the system becomes full
during a message, the system stops recording
and disconnects the call.
• If the caller’s voice is very soft, the system may
stop recording and disconnect the call.
• If the DTAD INTERCEPT feature is on and
another telephone answers the call on that line,
the message stops recording (see the DTAD
INTERCEPT section on the 1080 user’s manual).
Some messages on the
answering system are
cut off (1080 only).
• Make sure the answering system is on.
• If the memory is full, the system announces
"Memory full" and then hangs up. You need to
delete some old messages in order to make
room for new messages.
• If GREETING ONLY is selected in the MESSAGE
LENGTH menu, the answering system only
plays back the outgoing announcement. It does
not record incoming private messages. (See the
MESSAGE LENGTH section on the 1080 user’s
manual.)
• If you subscribe to the Centrex service provided
by your local telephone company, make sure
the ANSWER DELAY time (see the ANSWER
DELAY section on the 1080 user’s manual) is
shorter than the CSL DELAY RING time on the
same telephone (see the CSL DELAY RING
section on the user’s manual).