Troubleshooting

Flowchart 2.1—Initial Troubleshooting

Begin

troubleshooting.

N

Is there power?

Y

N

Go to

“Flowchart 2.2—No

Power, Part 1.”

Beeps,

Check

 

 

 

LED board,

 

 

 

LEDs, or error

 

N

 

speaker

 

 

messages?

 

 

connections.

 

 

Go to

Y

 

 

 

All drives

 

 

 

“Flowchart

 

 

working?

 

2.17—Nonfunction-

 

N

Y

 

ing Device.”

 

 

 

 

Go to

 

 

 

 

 

 

Is there video?

“Flowchart 2.6—No

 

N

Go to

(no boot)

Video, Part 1.”

 

 

“Flowchart

 

 

 

 

Y

 

Keyboard/

 

2.18—Nonfunction-

 

pointing

 

ing Keyboard” or

 

 

device work-

 

“Flowchart

 

N

ing?

 

2.19—Nonfunction-

 

Y

 

ing Pointing Device.”

 

Go to

 

Is the OS

 

 

 

“Flowchart 2.9—No

 

 

 

loading?

Operating System

 

N

 

 

(OS) Loading.”

 

 

Go to

Y

 

Connecting

 

 

 

“Flowchart

 

 

to network

 

2.20—No Net-

 

 

or modem?

 

 

N

 

work/Modem Con-

 

 

 

 

Y

 

nection.”

 

Go to

 

Is there

 

 

 

“Flowchart

 

 

 

sound?

2.15—No Audio,

 

 

 

Y

Part 1.”

End

 

 

 

 

 

 

Maintenance and Service Guide

2–9

Page 37
Image 37
HP nx6130 manual Flowchart 2.1-Initial Troubleshooting, Flowchart 2.2-No Power, Part