Troubleshooting

Flowchart 2.20—No Network/Modem Connection

No network

or modem connec-

tion.

 

N

Network

 

Replace jack

or modem jack

 

or have jack acti-

active?

 

vated.

Y

Y

N

Connect

to nondigital

line.

N

NIC/modem

Reload

drivers and recon-

configured

figure.

in OS?

 

Y

Disconnect all

power from

the notebook

and open.

Reseat NIC/modem

(if applicable).

Y

Network

or modem connec-

tion working?

N

Replace NIC/modem

(if applicable).

Y

Network

or modem connec-

tion working?

N

Replace

system

board.

Done

Done

2–28

Maintenance and Service Guide

Page 56
Image 56
HP nx6130 manual Flowchart 2.20-No Network/Modem Connection