Troubleshooting

Flowchart 2.2—No Power, Part 1

No power

(power LED

is off).

Remove from

docking device (if applicable).

 

 

 

N

 

 

 

N

Power up

 

Reset

Power up

 

Go to

 

 

“Flowchart 2.3—No

on battery

 

on battery

 

 

power.*

 

Power, Part 2.”

power?

 

power?

 

 

 

 

 

Y

 

 

Y

 

 

 

 

N

 

 

 

 

 

 

 

 

 

 

 

N

 

 

 

Power up

 

 

Power up

 

Go to

 

Reset

 

“Flowchart 2.4—No

on AC

 

on AC

power?

 

 

power.*

 

Power, Part 3.”

power?

 

 

 

 

 

 

 

 

 

 

 

 

Y

 

 

Y

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Y

Power up in

docking Done device?

N

1.Reseat the power cables in the docking device and at the AC outlet.

2.Ensure the AC power source is active.

3.Ensure that the power strip is working.

*NOTES

1.On select models, there is a separate reset button.

2.On select models, the notebook can be reset using the standby switch and either the lid switch or the main power switch.

 

Y

N

 

 

Go to

 

Power up

 

Done

 

“Flowchart 2.8—Non-

in docking

 

functioning Docking

 

device?

 

Device (if applicable).”

 

 

 

 

 

 

 

 

2–10

Maintenance and Service Guide