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invision Serial/Modem Charging Cradle User Guide
Product/Technical Support
Mobility is committed to providing its customers with
Mobility Electronics 9918 Via Pasar
San Diego, CA 92126
Phone (858)
Fax: (858)
E-mail: handheld_connectivity@mobl.com
Web: www.invisioncradles.com
If you use the website, please select the Cradles & Adapters menu option from the Support menu.
Product Registration
A product registration card is included with your PS6S1800M
product. Please fill out the registration card and drop it in the mail so that we will know who you are if you ever need to call. While registration is not required to resolve warranty claims, it will help make any warranty claim easier to complete. For your convenience, you may also register online at:
www.invisioncradles.com
Troubleshooting
Symptom: Terminal cannot communicate through the serial cable.
Possible Cause | Action |
The serial cable is not connected | Check to make sure that the serial cable is |
properly. | connected to the cradle and to the host |
| computer correctly. |
|
|
The terminal is not fully seated in the | Remove and |
cradle. | cradle. Make sure it is firmly seated. |
|
|
Communications software is not installed, | Perform setup as described by the terminal |
or is not configured properly. | manufacturer. |
|
|
Modem/Serial switch is not set correctly. | Check to be sure the Modem/Serial switch is set |
| to Serial. |
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Mobility Electronics, Inc | 7 |
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