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Troubleshooting
I cannot transfer outside
calls.
• If you are on a conference call with another telephone
in the same system (see the Conference calls
section on the user’s manual), the call cannot be
transferred.
• If the destination telephone is on an outside call
or intercom call with another system telephone,
the call cannot be transferred.
I cannot page or make
intercom calls.
• Make sure you dialed the extension correctly.
• Make sure Line 1 is connected and has the same
phone number on all system phones.
• The destination telephone may be on an external
call. Wait and try again.
• Make sure the Do Not Disturb function is turned
off on the destination system telephone (see the
DO NOT DISTURB section on the user’s manual).
• Make sure the [INTERCOM] light is off before you
make a page or Intercom call. If the light is on, the
system is busy or the intercom is unavailable. Try
again when the intercom light goes out.
• Make sure the telephone line cord connected to
line jack L1/L2 was provided with the telephone.
• Check to make sure that each telephone set has
a unique extension number. If the sets receive
AC power at the same time, either at initial
installation or after a power failure, the
extension numbers may be the same. Refer
to the EXTENSION NUMBER section on page 32.
• If the other telephones in your home or office
are having the same problem, the problem is
in the wiring or local service. Contact your local
telephone company (charges may apply).
• If you are using the speakerphone, eliminate any
background noise. Noise from a television, radio,
or other appliances may cause the telephone
not to dial out properly. If you cannot eliminate
the background noise, first try muting the
telephone before dialing, or dialing from another
room in your home with less background noise.