Troubleshooting
• If Line 1 is a DSL line, have a professional install a splitter on the telephone line. See the installation guide and contact your DSL service provider for more information.
• If the wiring for your system is greater than 600 feet, some of the advanced features may not work properly. You may have to remove some of the phones from remote areas.
| • Check to make sure that each telephone set |
| has a unique extension number. If the sets |
| receive AC power at the same time, either at |
| initial installation or after a power failure, the |
| extension numbers may be the same. Refer to |
| the EXTENSION NUMBER section on page 32. |
|
|
There is no dial tone. | • First, try all the suggestions of My telephone |
| appears to be dead on page 86. |
| • The telephone line cord might be malfunctioning. |
| Try installing a new telephone line cord. |
| • Disconnect the telephone base from the telephone |
| jack and connect a different telephone. If there |
| is no dial tone on the telephone either, the |
| problem is in your wiring or local service. Contact |
| your local telephone company. |
| • Make sure a line is selected. Press a line button |
| or [ SPEAKER]. |
| • Make sure the [HOLD] key is not pressed. |
| • If there is no dial tone when the [HEADSET] key |
| is pressed, make sure the headset is firmly con- |
| nected in the HEADSET jack. |
|
|
I cannot dial out. | • First, try all the above suggestions in There |
| is no dial tone on this page. |
| • Make sure there is a dial tone before dialing. It is |
| normal if the telephone takes a second or two to |
| synchronize before producing a dial tone. Wait an |
| extra second before dialing. |
| • Check that all the telephones connected to the |
| same telephone line are hung up. |
| • Make sure the telephone is set to the correct |
| dial mode (pulse dial or tone dial) for the service |
| in your area. Refer to the TONE/PULSE section |
| of the user’s manual to set the dial mode. |
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