DTAD FEATURE MENU (1080 only)
Outgoing announcements for auto attendant
If your system has an auto attendant, you need to program the day and night times (see DAY/night times on page 50). The auto attendant uses the times you program to determine which announcement to play.
There are three different auto attendant announcements available.
You can choose to record your own auto attendant announcements or use the pre-recorded announcements listed here. You can use SYSTEM OGMS to record your own announcements, share your announcements with the system or download shared announcements from the system.
The auto attendant outgoing daytime announcement
(AA DAY-OGM) plays during the day time you program. The pre-recorded announcement is: “Thank you for calling our company. If you know your party’s extension, you may dial it at any time. For a company directory, please dial 0. To leave a message, please dial 9.”
The auto attendant outgoing nighttime announcement
(AA NIGHT-OGM) plays during the night time you program. The pre-recorded announcement is: “Thank you for calling our company. We are currently closed. If you would like to leave a message and you know your party’s extension, you may dial it now. For a company directory, please dial 0. To leave a message, please dial 9.”
The auto attendant directory announcement
(AA DIR-OGM) plays when an outside caller presses [0] on their phone after hearing the day or night announcement. The pre-recorded announcement is: “Please enter the extension number.”
NOTE: You can retain the pre-recorded auto attendant day and night announcements, but you MUST record your directory of extension assignments as the auto attendant directory announcements.
