Blackberry manual Upgrading the BlackBerry Enterprise Server, Setup type Description BlackBerry

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1: Planning your BlackBerry environment

Setup type

Description

BlackBerry

This setup type installs the BlackBerry Collaboration

Collaboration

Service, the BlackBerry Instant Messaging Connector, and

Service

the BlackBerry Controller on a remote computer.

Considerations

A remote BlackBerry Collaboration Service can support multiple BlackBerry Enterprise Servers.

Your instant messaging environment can be IBM® Lotus® Sametime®, Microsoft® Live Communications Server 2005™, or Novell® GroupWise® Messenger. Your choice is not limited by your messaging server.

You can install only one type of the BlackBerry Collaboration Service, and users can use only one type of enterprise instant messaging application on the BlackBerry device.

The BlackBerry Collaboration Service requires the following persistent connections, based on your instant messaging environment:

•If your instant messaging server is Microsoft Live Communications Server 2005 and you are using Transport Layer Security (TLS) as the communication protocol, you require one persistent socket connection for each instant messaging session.

•If your instant messaging server is Microsoft Live Communications Server 2005 and you are using Transmission Control Protocol (TCP) as the communication protocol, you require three persistent socket connections for each instant messaging session.

•If your instant messaging server is Microsoft Live Communications Server 2005 and you are using Hypertext Transfer Protocol over Secure Sockets Layer (HTTPS) as the communication protocol, you require three persistent socket connections to create one TCP connection, and all instant messaging sessions use that connection.

•If your instant messaging server is Sametime, you require three persistent socket connections to create one TCP connection, and all instant messaging sessions use that connection.

•If your instant messaging server is GroupWise Messenger, you require one persistent socket connection for each instant messaging session.

Install the BlackBerry Collaboration Service on a remote computer to maximize the number of available sockets.

Upgrading the BlackBerry Enterprise Server

See the BlackBerry Enterprise Server Version 4.1.4 Upgrade Guide for more information.

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Contents BlackBerry Enterprise Server for IBM Lotus Domino Version Installation GuidePage Phillip Street Research In Motion LimitedPage Contents Installing the BlackBerry Enterprise Server software Planning your BlackBerry environment Choosing a BlackBerry Enterprise Server setup typeRemote BlackBerry Router can support multiple Wireless network bypass to BlackBerry devicesBlackBerry Controller on a remote computer Primary BlackBerry Router is unavailableSetup type Description BlackBerry Upgrading the BlackBerry Enterprise ServerCollaboration Page System requirements BlackBerry Enterprise Server installation Checklist Operating system requirementsOr unread message status on the BlackBerry device Checklist Security support requirementsChecklist Multilanguage support requirements Checklist Multidomain support requirementsChecklist Virtual machine support requirements Checklist Additional software requirementsChecklist Messaging and collaboration environment settings Checklist Network environment settingsDesktop session Your database serverChecklist Instant messaging environment settings Checklist Terminal service settingsHotfixes to support the Ajax Service Installation Checklist Database environment settingsEnable named pipes and TCP/IP network protocols This change in authenticationSystem requirements for remote components System Considerations Requirement Operating Checklist BlackBerry MDS Services system requirementsSupport Support SecurityChecklist BlackBerry Attachment Service system requirements Enterprise Server installationThat you can view the online help Checklist BlackBerry Manager system requirements Checklist BlackBerry Router system requirements Information You plan to install the BlackBerry Collaboration ServiceCertificates on Microsoft Live Communications Server ServerCreate the BlackBerryAdmins group Configuring your environmentSetting database permissions Action ProcedureDomino server Version Set DB2 UDB permissions Password Type the password for the database account Create Windows groups to support administrative rolesConfiguring your environment Page Client access license key SRP identifier SRP key SRP host Installing the BlackBerry Enterprise Server softwareStep For more informationInstall the BlackBerry Enterprise Server Install a BlackBerry component on a remote computerInstall the database notification system Resolving issues during the installation process Installing the Hosted BlackBerry for IBM Lotus DominoResolving issues after the installation process completes Action Resource Add administrators to roles Postinstallation tasksAdd users to the BlackBerry Enterprise Server Implement BlackBerry devicesPage Remove the BlackBerry Enterprise Server software Removing the BlackBerry Enterprise Server softwareRemove registry entries from your computer Click NoRemove the database notification system Page Research In Motion Limited Published in Canada

Enterprise Server specifications

BlackBerry Enterprise Server (BES) is a robust platform designed to address the needs of enterprises in managing their mobile communications securely and efficiently. Originally developed by BlackBerry Limited, BES has evolved significantly since its inception, adapting to the changing landscape of mobile technology and enterprise demands.

One of the cornerstone features of BES is its ability to provide secure email and data synchronization. It allows organizations to manage their email communications seamlessly through BlackBerry devices, ensuring that sensitive corporate information remains protected. Through strong encryption and secure access protocols, BES significantly reduces the risk of data breaches and allows IT departments to maintain compliance with various regulations.

Another key characteristic of BES is its centralized management capabilities. IT administrators can easily manage user accounts, configure device policies, and deploy applications from a single console, significantly reducing the complexity associated with mobile device management. This centralized approach not only streamlines operations but also enhances the ability to monitor and control device usage across the organization.

BES also supports various deployment options, including on-premises and cloud-based solutions. This flexibility allows organizations to choose the model that best fits their IT strategy and operational needs. Furthermore, BES integrates with other enterprise solutions such as Microsoft Exchange, IBM Notes, and additional CRM platforms, enabling a comprehensive approach to managing communications and enhancing productivity.

The platform also features advanced reporting and analytics tools, which provide insights into device usage, security incidents, and overall mobile performance. This data-driven approach assists organizations in making informed decisions about their mobile strategies and investments.

With the advent of modern mobile operating systems, BES has adapted to support Android and iOS devices, in addition to BlackBerry’s proprietary operating system. This multi-platform support ensures that businesses can manage a diverse range of devices within their workforce, catering to employees' preferences while maintaining control over corporate data.

In summary, BlackBerry Enterprise Server is a powerful tool for enterprises looking to enhance their mobile communication management. With features centered around security, centralized management, deployment flexibility, and comprehensive reporting, BES remains a critical solution for organizations striving to ensure the security and efficiency of their mobile operations in an increasingly mobile-first world.
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