Motorola WR850G manual Troubleshooting Section, Software Solutions

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TROUBLESHOOTING

SECTION 4

 

 

Software Solutions

I would like to test to see if my Internet connection is alive.

For this, you will use the ping command to test the connection. Before attempting, ensure that Obtain an IP address automatically has been selected in the computer’s settings and that you have an IP address assigned. Refer to Section 2: Configuration > Configure Your Computers, for further details.

1Open a command prompt by clicking Start and Run. For Windows 98 and ME, in the Open field, type command and press Enter or OK. For Windows 2000 and XP, type cmd. Or, navigate using your Start button to Programs>Accessories>Command Prompt.

2In the Command window, type “ipconfig”.

! You should see an IP address for your network adapter:

Ethernet Adapter Local Area Connection:

Connection-specific DNS Suffix.: Example.example.example.com.

IP Address. . . . . . . . . . . . : 192.168.10.1

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.10.1

3In the Command window, type ping the Router’s IP address and press the Enter key. Also, there is a good possibility that the Default Gateway’s IP address is the router’s IP address. You can verify the router’s IP address on the Internet > Basic screen.

!If you receive a reply (the first word will be Reply…), then your computer is connected to the router. Proceed to Step 4.

!If you do NOT receive a reply, try from a different computer to verify that the first PC is not the cause of the problem.

4In the Command window, type ping and your ISP’s default gateway and press the Enter key.

!If you receive a reply (It might look something like this: Reply from 216.109.125.72…), then your connection to the internet is alive and well. You can verify the ISP’s IP address at the Default Gateway field on the Internet > Basic screen.

!If you do NOT receive a reply, try from a different computer to verify that the first PC is not the cause of the problem.

SECTION 4, TROUBLESHOOTING

4-3

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Contents User Guide Wireless Broadband Router FCC Compliance Class B Digital Device Canadian Compliance Contents Contents Configuration Overview OverviewOverview FeaturesWireless Access Point Port Full Duplex 10/100 Ethernet Switch and RouterUnderstanding your User Guide Overview SectionUnderstanding Functions Box ContentsDhcp Server TCP/IPWireless Connections Simple Home Network DiagramClosed Area Wireless RangeRecommended Wireless Environment Data Rate Open AreaRouter Physical Description Feature DescriptionBack of Router LAN Front of RouterWAN OFF LED DescriptionLED Condition Color StatusInstallation Hardware SetupAntenna Installation Router Physical InstallationHorizontal Installation InstallationWall Mount Installation Installation SectionInstallation Mm .3 inches maximum 10.5 mm .4 inches maximum Manual Software Setup Easy Software SetupElectrical Connection to Router Ethernet USB Cable Wired Connection to RouterEthernet USB Wireless Connection to RouterModel WR850G Configure Your ComputersConfiguring Windows 98SE and ME Select Obtain an IP address automatically Configuring WindowsDouble-clickLocal Area Connection Configuring Windows XP Installation Installation Section Logging Configure Your Wireless Security SettingsClick Control Panel Device Security Wireless Security SetupConfigure Your Basic Internet Settings Navigate to Wireless SecurityPPPoE Dhcp ConfigurationStatic IP Pptp Configuration Using the Configuration UtilityNavigation ConfigurationHelp, Restart, and Logout Configuring Internet Settings Configuration SectionInternet Basic Inactive DisabledField or Button Description ActiveConfiguration PPP Internet Advanced Internet Network Diagnostic Wireless Basic Configuring Wireless Network SettingsSsid FieldDescription Wireless SecurityWPA-PSK Field DescriptionESS WPATkip WEP64AES Products AsciiField Configuration Configuration Field Description Station Association List Wireless Site MonitorSite Survey Wireless Advanced Configuration Auto Mbps DefaultDisable AllConfiguring Parental Control Settings Parental Control Content Policy Configuration Parental Control URL Log Ddns NAT Configuring Networking SettingsLAN IP LAN MACNetworking Dhcp Server LAN Dhcp Click Edit or Remove Networking DNS ProxyRIP Networking RoutingDdns Networking Ddns SettingsConfiguration Networking NAT Networking Port Trigger Networking Virtual Server Networking Firewall Field Description Control Panel Device Security Configuring Control Panel SettingsControl Panel Firmware Update Update Control Panel Configuration DataDefaults Control Panel Time Control Panel Event Log Control Panel UPnPTroubleshooting Hardware SolutionsContact Us My broadband modem already uses a built-in router TroubleshootingSoftware Solutions Troubleshooting SectionCannot access the Configuration Utility for the router BSS AsciiDhcp GlossaryCPE DdnsDSL Glossary SectionDMZ DNSFTP ESSIcmp GUIIeee MTU IsdnISP LANPing NATNIC PcmciaPptp PPPROM Smtp RTSUSB TCPTCP/IP UDPWEP VPNWAN WAPWWW WPAMgbi

WR850G specifications

The Motorola WR850G is a versatile and reliable wireless router designed to meet the needs of both home and small office environments. This router operates on the 2.4 GHz frequency band, providing a solid connection suitable for various internet applications, including streaming, gaming, and browsing. With its sleek design and user-friendly interface, the WR850G is an excellent choice for those seeking easy setup and management.

One of the main features of the Motorola WR850G is its robust wireless performance. It supports IEEE 802.11b/g standards, enabling wireless speeds of up to 54 Mbps. This allows users to enjoy a stable and fast connection throughout their living or working space. The range of the router is enhanced by its detachable antennas, which can be adjusted to optimize signal strength in different areas.

Another standout characteristic of the WR850G is its built-in firewall and security protocols. It offers WPA and WPA2 security options, ensuring that users' data remains secure and private while navigating the internet. Additionally, the router supports MAC address filtering and DHCP to help manage connected devices more effectively.

The Motorola WR850G is equipped with four Ethernet ports, providing wired connectivity for devices that demand a stable connection, such as gaming consoles or PCs. This dual connectivity option makes it a flexible solution for users who require both wireless and wired access.

Ease of use is another significant advantage of the WR850G. The web-based setup interface allows users to configure their network settings quickly and efficiently. Motorola also provides a setup wizard, which guides users through the installation process, making it accessible to individuals with varying technical skills.

In summary, the Motorola WR850G stands out as a reliable wireless router that combines performance, security, and ease of use. Its support for a wide range of devices and efficient wireless capabilities make it an attractive option for users seeking a dependable networking solution. Whether for casual browsing or more demanding tasks, the WR850G proves to be a solid choice in the ever-evolving landscape of home networking.