Limited Warranty

ViewSonic Limited Warranty Terms and Conditions

How the Viewsonic Standard Limited Warranty works:

ViewSonic Corporation (“ViewSonic”) warrants its products to be free from defects in material and workmanship during a specified length of time, or “Warranty Period”, as indicated below. If a product proves to be defective in material or workmanship during the Warranty Period, ViewSonic will, at its sole option, repair or replace the product with a similar product. Replacement products or parts may include remanufactured or refurbished parts or components. The replacement product will be covered by the balance of the time remaining on the customer's original ViewSonic Limited Warranty. This warranty does not cover any software included with the product.

ViewSonic products are manufactured using new materials or new and used materials equivalent to new in performance and reliability. Spare parts may be new or equivalent to new. Spare parts are warranted to be free from defects in material or workmanship for the remainder of the Limited Warranty Period under proper and/or normal use of the ViewSonic Product in which they are installed.

During the Limited Warranty Period, ViewSonic will, at its sole discretion, repair or replace the defective component parts or the ViewSonic product. All component parts or hardware products removed under this Limited Warranty become the property of ViewSonic. In the unlikely event that your ViewSonic Product has a recurring failure, ViewSonic will, at its sole discretion, provide you with a replacement unit of ViewSonic's choosing that is similar or equivalent to your ViewSonic originally purchased product in hardware and/or performance.

How long the warranty is effective:

ViewSonic warrants that its hardware will be free from defects in workmanship and materials, under proper normal use, and as set forth below:

Hardware and Power Supplies: One (1) Year

Accessories, spare parts, and spare kits: Ninety (90) days

The Warranty Period will begin on the date of purchase, and remain effective as specified above. Proof of purchase and/or receipt will be required for all claims purposes.

Exclusions of Warranty:

The following will immediately and automatically render any and all warranties and/or guarantees, including but not limited to the ViewSonic Limited Warranty, as void:

1.Any product on which the serial number has been defaced, modified or removed.

2.Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, and/or failure to follow instructions as prescribed by ViewSonic.

3.Repair or attempted repair by someone other than a ViewSonic Licensed Technician.

4.Any damage resulting from shipments not made and/or insured by ViewSonic, and/or shipments made by ViewSonic for which recipient failed to notify ViewSonic of the damage claim within 48 hours upon receipt.

5.Removal and/or installation of any components not intended or prescribed by ViewSonic.

6.Causes external to the product, such as electric power fluctuations and/or failure.

7.Normal wear and tear.

8.Damage to, or abuse of, the coating on the surface of the display, including but not limited to cosmetic defects that do not affect functionality.

9.Any other cause which is not related to a manufacturer’s defect.

10.Loss of, or damage to, the covered product due to mishandling, improper packaging by you, alteration, accident, electrical current fluctuations or failure to follow operating, maintenance or environmental instructions prescribed in the covered product's User Manual. In the event that ViewSonic determines, in its sole discretion, that the return product is damaged due to one or more of these excluded causes, the customer will be billed for the cost of repairs.

11.ViewSonic will not be responsible for any damage to, loss of, or consequential loss from the inability to use, any programs, data or other information stored on any media or any part of any Product serviced hereunder. ViewSonic makes no representations or warranties whatsoever to keep confidential or secure any data stored on any media or any part of any Product serviced hereunder. ViewSonic will not be responsible for and hereby disclaims any and all liability for damage or loss to software, data, Programs, removable media, consumable, portable docking stations, carrying cases, or non-ViewSonic-branded products such as joysticks, printers, and/or scanners, that may occur as a result of repairs to, and/or by the replacement of any defective product. In order to avoid any and such losses or damages, please make a back-up of any and/or all dates) and Programs before returning your product to ViewSonic for replacement and/or repair(s).

12.Image burn-in and/or defective pixels/sub-pixels are not considered a manufacturer’s defect. For a complete review of the details regarding the industry standard methodology ViewSonic uses to determine defective pixels/ sub-pixels please visit our on-line Customer Support database at http://www.viewsonic.com/support/qa.cfm?topic=lcd&question=01.