Classe Audio CAP-2100 Troubleshooting, Everything appears to be on, but there is no sound

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Important!

Important!

38

Troubleshooting

In general, you should refer any service problems to your Classé dealer. Before contacting your dealer, check to see if the problem is listed here. If it is, try the suggested solutions. If none of these solves the problem, contact your Classé dealer.

1.Everything appears to be on, but there is no sound.

Adjust the volume control to a moderate level (one that should be audible but is not excessive).

Make sure the source component for which the input has been selected is switched on and is out of its standby mode.

Make sure the proper input has been selected for the source being used.

Check that the integrated amplifier is not in mute mode. This is indicated by the operational menu icon in the form of a speaker with a bar through it. Press Mute to disengage.

Check if the tape monitor is enabled. If it is engaged and the recorder is off, you will not hear the selected source. Disengage by pressing Tape, unless you wish to monitor the recording.

If the problem occurs only with a particular input, check the interconnect cables between that source and the integrated amplifier.

If the problem occurs with all inputs, check the speaker wires for secure connections.

Check that the integrated amplifier is off before checking any connections between the integrated amplifier and power amplifier, or between the power amplifier and the speakers.

2.There is no sound and the Standby LED is not lit.

Ensure the integrated amplifier is plugged into the AC mains and switched on, and that the AC mains are operating normally. The unit will automatically attempt to protect itself from improper AC mains voltages by not powering up.

If your integrated amplifier was plugged in properly, try the following: put it in standby, switch off the main power switch in the back, and unplug the unit for at least thirty seconds before trying to power it up again. (Sometimes a brownout of short-term loss of power might require a restart.)

Make sure to power down your integrated amplifier before doing the restart.

If none of these solutions work, please consult your Classé dealer for assistance. Never attempt to replace an internal fuse. There are no user-serviceable parts inside your unit.

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Contents CAP-2100 Integrated Amplifier Page Important Safety Instructions Contents Features Hardware setup Using CAN-Bus Word about installation Welcome to the Classé familyUnpacking and Placement Placement Ventilation Custom installations Serial numberRegister your purchase Operating voltage Warm up/break-in period Please read this manual… Special Design Features Customizable volume controlExtensive listening tests Extraordinary longevity Standby button & LED indicator Front PanelMute button Menu buttonLCD touchscreen IR windowVolume Knob Single-ended RCA main outputs Rear PanelSpeaker Outputs Tape Input Optional phono preampTape output Single-ended RCA inputsIR Input and Output DC Trigger Input and Output Classé CAN-Bus Control PortsRS-232 Control Port Ground terminalAC Mains Power Switch AC Mains FuseNavigation Keys Remote ControlBasic Functions Input Selection System ControlsInput selection Tape loop Menu SystemOperational menu Main menu system System setup Rotary Page Input Page Phono gain Triggers Max volume Teach IR Display setup Brightness Timeout Language Main balanceRemote Fkeys Version info Sensors FeaturesStatus CAN-BusCategory 5 Network Cables Hardware setupClassé Delta Series Products CAN-Bus Terminator SSP-300 & 600 CAN-Bus Interface BoxUsing CAN-Bus CAN-Bus shared features Configuration Operate AC status Status NameGlobal brightness Global standby PlayLinkAmp info Event log Troubleshooting Everything appears to be on, but there is no soundThere is a hum coming out of the speakers IR remote control seems not to functionOnly one speaker seems to be playing There is a mechanical hum coming from the unit AC mains fuse is blownRating Mains voltage 230/240VAC Fuse type Care and Maintenance Cleaning the cabinetSpecifications Dimensions Page North America 1 800 370 3740 email classe@bwgroupusa.com
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