Nikon SBV5121 Front-Panel Lights and Error Conditions, Power, Receive, Send Online, Tel 1 or

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Troubleshooting

Glossary License

Front-Panel Lights and Error Conditions

Light

Turns Off During Startup If

Turns Off During Normal Operation If

Power

The VoIP cable modem is not properly plugged

The VoIP cable modem is unplugged or is in standby

 

into the power outlet

mode. Press the Standby button

DS

The receive channel cannot be acquired

The receive channel is lost

(Receive)

 

 

US

The send channel cannot be acquired

The send channel is lost

(Send)

 

 

Online

IP registration is unsuccessful

The IP registration is lost

Tel 1 or

If the Tel light fails to flash during startup,

Connected during a phone call and does not blink,

Tel 2

telephone line configuration has failed.

telephone connection is lost.

If a telephone line is properly connected and the Tel 1 or Tel 2 light remains off, the line has not been set up for service. Contact your service provider.

For more information about the lights, see “Top and Front Panel” on page 3.

SBV5121 VoIP Cable Modem User Guide

36

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Contents User Guide SBV5121 VoIP Cable Modem Safety and Regulatory Information Caring for the Environment by Recycling Recycling your Motorola EquipmentCanada Industry Canada IC Important VoIP Service InformationFCC Compliance Class B Digital Device Models Standards FCC Declaration of ConformityInternational Declaration of Conformity Introduction Installation Troubleshooting Glossary License Contents Software License SBV5121 Cable Modem SBV5121 VoIP Telephone ServiceIntroduction Telephone Features Supported by the SBV5121 Top and Front Panel Reset Before You BeginRear Panel +12VDCPrecautions Always make the wall connection firstSigning Up for Service USB Connection Computer System RequirementsEthernet Card Installation and Configuration Cabling and Startup for a Single UserEither/or Setting Up a USB Driver Either/orSetting Up a USB Driver in Windows 98 Second Edition Introduction Installation Troubleshooting Glossary License Select The updated driver... and click Next Modem for information about obtaining warranty service Setting Up a USB Driver in Windows Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP Introduction Installation Troubleshooting Glossary License Click Obtain an IP address automatically Configuring TCP/IP in Windows Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Configuring TCP/IP in Windows XP Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Verifying the IP Address Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Cabling for Multiple Users Ethernet and USBEthernet Troubleshooting Problem Possible SolutionsFront-Panel Lights and Error Conditions PowerReceive Send OnlineIntroduction Installation Troubleshooting Glossary License Click Settings Removing the USB Driver from WindowsDouble-clickNetwork Adapters Removing the USB Driver from Windows XP Introduction Installation Troubleshooting Glossary License Double-clickNetwork adapters Installation Troubleshooting Glossary License Re-install the USB driver following one Frequently Asked Questions Contact UsWhat do I do if my VoIP cable modem stops working? Do I need to change my Internet service provider ISP?What type of technical support is available? Glossary VoIP You may not Software LicenseYou may Visit our website at