Resolving unsuccessful or slow printing
The following topics can help you improve unsuccessful or slow printing.
Printer is plugged in, but does not print
For help, first see the troubleshooting checklist on page 51, and then: Check the printer status:
Windows 98/Me/2000 | Windows XP | ||
1 | Click Start Settings Printers. | 1 | Click Start Control Panel. |
2 | From the Printers folder, | 2 | Click Printers and Other Hardware. |
| the Lenovo | 3 | Click View installed printers or fax |
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3 | From the Printer menu, make sure: |
| printers. |
| • Set as Default is selected. | 4 | From the Printers folder, make sure |
| • Pause Printing is not selected. |
| there is a check next to the |
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| Lenovo |
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| (indicating that it is the default printer). If |
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| there is no check, |
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| and then click Set as Default Printer. |
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| 5 | From the Printer menu, make sure that |
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| Pause Printing is not selected. |
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•Check the printer port:
Windows 98/Me | Windows 2000 | Windows XP |
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1 Click Start Settings | 1 | Click Start Settings | 1 | Click Start | Control | |
Printers. |
| Printers. |
| Panel Printers and Other | ||
2 | 2 |
| Hardware | Printers and | ||
| Faxes. |
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Lenovo |
| Lenovo |
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| 2 | |||||
icon, and then click |
| icon, and then click | ||||
Properties. |
| Properties. |
| Lenovo | ||
3 Click the Details tab. | 3 | Click the Ports tab. |
| icon, and then click | ||
| Properties. |
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4 From the Ports | 4 | From the list of ports, select |
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3 | Click the Ports tab. | |||||
menu, check the printer port. |
| USB printer port. | ||||
| 4 | From the list of ports, select | ||||
If the USB port is not listed, |
| If the USB port is not listed, | ||||
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| USB printer port or Virtual | ||||
remove, and then reinstall the |
| remove, and then reinstall the |
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| printer port for USB. | ||||
printer software. |
| printer software. |
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| If the USB port is not listed, | ||||
5 Click OK. | 5 | Click Apply. |
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| remove, and then reinstall the | |||||
| 6 | Click OK. |
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| printer software. | ||||
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| 5 | Click Apply. |
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| 6 | Click OK. |
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Resolving unsuccessful or slow printing
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