•Make sure you have not installed multiple copies of the printer software:
1Windows 98/Me/2000: Click Start Settings Printers.
Windows XP: Click Start Control Panel Printers and Other Hardware Printers and Faxes.
2In the Printers folder, make sure there is only one Lenovo
•If you have installed multiple copies of the printer software, remove each copy, and then restart the computer and reinstall the printer software.
•If the printer port is incorrect, remove, and then reinstall the printer software.
After you check these items, print a test page. For help, see page 52.
Test page does not print
For help, first see the troubleshooting checklist on page 51, and then:
•If the paper is jammed, see “Printer has a paper jam” on page 60.
•Try printing your test page again. If it still does not print, see:
–“Resolving unsuccessful or slow printing” on page 57
–“Solving printer software installation problems” on page 52
Alignment page does not print
Make sure:
•You completely removed the transparent tape and sticker from the back and bottom of the print cartridges. For help, see page 45.
•You installed the cartridges correctly. For help, see page 45.
•You loaded the paper correctly and did not force the paper into the printer.
Printer ejects a blank page after appearing to print
Make sure:
•You removed the sticker and transparent tape from the back and bottom of the print cartridges. For help, see page 45.
•Your cartridge does not have clogged nozzles. Clean the print cartridge nozzles and contacts. For help, see page 47.
Resolving unsuccessful or slow printing
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