Error Messages

You may occasionally encounter a difficulty with your machine or telephone line. If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages.

You can correct most problems by yourself.

If you need additional help, call the Brother fax-back system at

USA:1-800-521-2846

From within Canada: 1-800-681-9838

Error Messages

Error Message

Cause

Action

 

 

 

 

CHANGE DRUM

The drum unit is near the

Use the drum unit until

SOON

end of its life.

you have a print quality

 

 

 

problem; then replace the

 

 

 

drum unit with a new one.

 

 

 

 

 

 

The drum counter was not

1. Open the front cover

 

 

reset.

and press Clear .

 

 

 

2. Press 1 to reset.

 

 

 

CHECK PAPER

The machine is out of paper

Refill the paper or remove

CHECK PAPER #1

or paper is not properly

the paper and load it

CHECK PAPER #2

loaded in the paper cassette.

again.

 

 

 

COMM. ERROR

A poor quality phone line

Try the call again.

 

 

caused communications error.

 

 

 

 

CONNECTION FAIL

You tried to poll a fax

Verify the other party’s

 

 

machine that is not in

polling setup.

 

 

Polled Waiting mode.

 

 

 

 

COOLING DOWN

The temperature of the drum

You must wait and allow the

 

 

unit or toner cartridge is too

machine to resume printing

 

 

hot. The machine will pause

when it is ready.

 

 

its current print job and go

 

 

 

into cooling down mode.

 

 

 

During the cooling down

 

 

 

mode, you will hear the

 

 

 

cooling fan running while the

 

 

 

display on the machine shows

 

 

 

COOLING DOWN.

 

 

 

 

COVER OPEN

The front cover was not

Close the front cover for

 

 

completely closed.

the drum unit.

 

 

 

DISCONNECTED

The other party or other

Try to fax or receive again

 

 

party’s fax machine

or call the other party to see

 

 

terminated the call.

what happened.

 

 

 

 

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Brother MFC 8600, MFC 8700, FAX 5750, MFC 8300 manual Error Messages, Error Message Cause Action
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MFC 8300, MFC 8700, MFC 8600, FAX 5750 specifications

The Brother MFC-8600 and MFC-8700 are multifunction printers that have gained popularity for their robust features, making them ideal choices for both small businesses and home offices. These all-in-one devices combine printing, scanning, copying, and faxing capabilities into a single unit, which helps save space and improves efficiency.

One of the main features of the MFC-8600 and MFC-8700 is their laser printing technology. This ensures fast printing speeds, with the MFC-8700 boasting up to 30 pages per minute, making it suitable for high-volume printing tasks. The high-quality print resolution of up to 2400 x 600 dpi guarantees sharp text and clear graphics, meeting the demands of professional documents and presentations.

Both models are equipped with a generous paper capacity. The MFC-8600 typically comes with a standard paper tray that can hold approximately 250 sheets, and an optional tray can be added for those requiring additional capacity. The capability to handle various paper sizes and types, including envelopes and labels, adds to the flexibility of these printers.

In terms of connectivity, the MFC-8600 and MFC-8700 offer parallel and USB ports, allowing for easy connection to computers and networks. Some versions come with optional networking capabilities, enabling users to share the printer among multiple users seamlessly.

The scanning function on both models is enhanced by a flatbed scanner that supports various scanning options, including color and black-and-white. This feature is beneficial for digitizing documents, photos, and other materials, with the ability to scan in a range of resolutions.

The copying capability is straightforward, with features like automatic document feeding and reduction/enlargement settings. Users can easily copy documents at different sizes, which increases productivity in any office setting.

Lastly, the MFC-8600 and MFC-8700 are designed with durability and cost-effectiveness in mind. Their high-yield toner cartridges reduce the frequency of replacements, contributing to lower running costs over time. These machines are renowned for their reliability, making them a trusted choice for users who need consistent performance.

In summary, the Brother MFC-8600 and MFC-8700 are valuable assets for those seeking multifunctional solutions that provide high-speed printing, scanning, copying, and faxing capabilities, all while maintaining quality and efficiency.
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