Lenovo SK-8855 Appendix B. Service and Support, Registering your option, Online technical support

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Appendix B. Service and Support

The following information describes the technical support that is available for your product, during the warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty for a full explanation of Lenovo warranty terms.

Registering your option

Register to receive product service and support updates, as well as free and discounted computer accessories and content. Go to:

http://www.lenovo.com/register

Online technical support

Online technical support is available during the lifetime of a product at:

http://www.lenovo.com/support

Product replacement assistance or exchange of defective components also is available during the warranty period. In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location. A Lenovo technical support representative can help you determine the best alternative.

Telephone technical support

Installation and configuration support through the Customer Support Center will be available until 90 days after the option has been withdrawn from marketing. After that time, the support is cancelled, or made available for a fee, at Lenovo’s discretion. Additional support is also available for a nominal fee.

Before contacting a Lenovo technical support representative, please have the following information available: option name and number, proof of purchase, computer manufacturer, model, serial number and manual, the exact wording of any error message, description of the problem, and the hardware and software configuration information for your system.

Your technical support representative might want to walk you through the problem while you are at your computer during the call.

Telephone numbers are subject to change without notice. The most up-to-date telephone list for Lenovo Support is always available at:

http://www.lenovo.com/support/phone

Country or Region	Language	Telephone Number

Africa	--	Africa
		+44 (0)1475-555-055
		South Africa
		+27-11-3028888 and 0800110756
		Central Africa
		Contact the nearest Business Partner

Argentina	Spanish	0800-666-0011

Australia	English	131-426

Austria	German	0043 0810 100654
		(Warranty service and support)

© Copyright Lenovo 2009

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Contents ThinkPad USB Keyboard with TrackPoint User Guide Page ThinkPad USB Keyboard with TrackPoint User Guide First Edition August Copyright Lenovo Contents Iv ThinkPad USB Keyboard with TrackPoint User Guide Front view About the ThinkPad USB Keyboard with TrackPointProduct description Description System requirements Rear viewThinkPad USB Keyboard with TrackPoint User Guide Installing the device driver Installing the ThinkPad USB Keyboard with TrackPointInstalling the ThinkPad USB Keyboard with TrackPoint Click Uninstall Uninstalling the device driverUsing the pointing stick Using the ThinkPad USB Keyboard with TrackPointUsing the NmLk key Using the TrackPointChanging the pointing stick sensitivity Displaying the USB TrackPoint iconChoosing Scrolling or Magnifying Glass function Enabling Press-to-SelectEnabling TrackPoint Scrolling Tips ThinkPad USB Keyboard with TrackPoint User Guide Changing button assignments Using the Fn function keySelect Switch primary and secondary buttons Function key Combination Function Supported By Troubleshooting Click Keyboard Supported operating system Appendix A. Product specificationsThinkPad USB Keyboard with TrackPoint User Guide Telephone technical support Appendix B. Service and SupportRegistering your option Online technical supportCountry or Region Language Telephone Number Appendix B. Service and Support Country or Region Language Telephone Number Country or Region Language Telephone Number ThinkPad USB Keyboard with TrackPoint User Guide What Your Service Provider Will Do to Correct Problems Appendix C. Lenovo Limited WarrantyL505-0010-01 04/2008 What this Warranty Covers How to Obtain Warranty ServiceUse of Personal Information Replacement of a Product or PartWhat this Warranty Does not Cover Your Additional ResponsibilitiesOther Rights Dispute ResolutionLimitation of Liability European Economic Area EEA Warranty InformationProduct Exchange Service On-site ServiceCourier or Depot Service Customer Carry-In or Mail-In ServiceThinkPad USB Keyboard with TrackPoint User Guide Appendix D. Notices Recycling information Trademarks Industry Canada Class B emission compliance statement Appendix E. Electronic emission noticesFederal Communications Commission Declaration of Conformity ThinkPad USB Keyboard with TrackPoint Model number SK-8855Avis de conformité à la directive de l’Union Européenne Unione Europea Directiva EMC Conformidad électromagnética Unión Europea Normativa EMCThinkPad USB Keyboard with TrackPoint User Guide Turkish statement of compliance China RoHSThinkPad USB Keyboard with TrackPoint User Guide Page Part Number 45K1918