Replacement of a Product or Part

If your Service Provider determines that it is unable to repair your product, your Service Provider will replace it with one that is at least functionally equivalent.

If your Service Provider determines that it is unable to either repair or replace your product, your sole remedy is to return the product to your place of purchase or to Lenovo for a refund of your purchase price.

When the warranty service involves the replacement of a product or part, the replaced product or part becomes Lenovo’s property and the replacement product or part becomes your property. Only unaltered Lenovo products and parts are eligible for replacement. The replacement product or part provided by Lenovo may not be new, but it will be in good working order and at least functionally equivalent to the original product or part. The replacement product or part shall be warranted for the balance of the period remaining on the original product.

Before your Service Provider replaces a product or part, you agree to:

1.remove all features, parts, options, alterations, and attachments not under warranty service;

2.ensure that the product or part is free of any legal obligations or restrictions that prevent its replacement; and

3.obtain authorization from the owner to have your Service Provider service a product or part if you do not own it.

Your Additional Responsibilities

Where applicable, before service is provided, you agree to:

1.follow the service request procedures that your Service Provider specifies;

2.backup or secure all programs and data contained in the product;

3.provide your Service Provider with all system keys or passwords and sufficient, free, and safe access to your facilities to perform service; and

4.ensure that all information about identified or identifiable individuals (″Personal Data″) is deleted from the product or that, with respect to any Personal Data that you did not delete, you are in compliance with all applicable laws.

Use of Personal Information

If you obtain service under this warranty, Lenovo will store, use, and process information about your warranty service and your contact information, including name, phone numbers, address, and e-mail address. Lenovo will use this information to perform service under this warranty and to improve our business relationship with you. We may contact you to inquire about your satisfaction regarding our warranty service or to notify you about any product recalls or safety issues. In accomplishing these purposes, we may transfer your information to any country where we do business and may provide it to entities acting on our behalf. We may also disclose it where required by law.

What this Warranty Does not Cover

This warranty does not cover the following:

vuninterrupted or error-free operation of a product;

vloss of, or damage to, your data;

vany software programs, whether provided with the product or installed subsequently;

vfailure or damage resulting from misuse, accident, modification, unsuitable physical or operating environment, natural disasters, power surges, or improper maintenance by you;

vdamage caused by a non-authorized service provider;

vfailure of, or damage caused by, any third party products, including those that Lenovo may provide or integrate into the Lenovo product at your request; and

Lenovo SK-8855 manual Replacement of a Product or Part, Your Additional Responsibilities