Lenovo EX624405, 36984UU, 36984RU, 369724U, 36984MU, 36984QU, 370133U, 36984LU, 37023SU Error messages

Page 65

If you still encounter the same problem after you restart your tablet, reset your tablet and restart it again, you can perform a factory data reset operation. For more information, refer to “Resetting your tablet to the factory default settings” on page 37.

Error messages

Message: 0177: Bad SVP data, stop POST task.

Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board should be replaced. Have the tablet serviced.

Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup.

Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check Security settings, and restart the system. If you still have a problem, have the tablet serviced.

Message: 0187: EAIA data access error

Solution: The access to EEPROM is failed. Have the tablet serviced.

Message: 0188: Invalid RFID Serialization Information Area.

Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled. Have the tablet serviced.

Message: 0189: Invalid RFID configuration information area

Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replaced, and the UUID needs to be reinstalled. Have the tablet serviced.

Message: 0190: Critical low-battery error

Solution: The tablet turned off, because the battery is low. Connect the ac power adapter to the tablet and charge the battery.

Message: 0191: System Security - Invalid remote change requested.

Solution: The system configuration change has failed. Confirm the operation and try again. To clear the error, enter the ThinkPad Setup.

Message: 0199: System Security - Security password retry count exceeded.

Solution: This message is displayed if you enter a wrong supervisor password more than three times. Confirm the supervisor password and try again. To clear the error, enter the ThinkPad Setup.

Message: 2200: Machine Type and Serial Number are invalid.

Solution: Machine Type and Serial Number are invalid. Have the tablet serviced.

Message: 2201: Machine UUID is invalid.

Solution: Machine UUID is invalid. Have the tablet serviced.

Chapter 8. Troubleshooting problems 57

Page 64 Page 66
Image 65
Page 64 Page 66
Contents User Guide First Edition December Copyright Lenovo Safety, Warranty, and Setup Guide Regulatory NoticeContents Getting support Read this first Important safety and handling informationDispose according to local laws and regulations Prevent hearing damageProtect your data and software Keep your tablet and accessories away from small childrenBe aware of heat generated by your tablet Polyvinyl Chloride PVC cable and cord noticeVi User Guide Front view Product overviewProduct layout Rear view USB 3.0 connectorsThinkPad pointing device Fn keyEmergency reset hole Mini DisplayPort connectorPower connector Tablet layoutFan louvers Front and side viewTablet Digitizer Pen storage Volume control buttons Power buttonUSB 2.0 connector Keyboard dock connectorsBuilt-in stereo speakers SIM card trayWindows button Multi-touch screenNFC logo on some models Back-side viewRear-facing camera Features AccessoriesSpecifications Power source ac power adapter BatteryOperating environment Lenovo programsApplication Description User Guide Using the multi-touch screen Using your tabletInitial setup instructions Using the Tablet Digitizer Pen Using the On-Screen Keyboard and the Touch KeyboardTap Settings Control Panel Tap On-Screen Keyboard in AppsDownloading games and applications Using the keyboard dockUser Guide Volume and mute control Using the function keysApplication control Screen controlOther function keys Fn key controlCharging the battery Using the ThinkPad pointing devicePower management User Guide Checking the battery status Extending the battery life between chargesUsing synchronization solutions Using the camerasUsing the GPS satellite receiver Synchronizing files by using the Lenovo Cloud solutionInstalling and removing the SIM card Wireless networks and devicesDetermining which mobile network you are using Tap Set as metered connection Connecting to a mobile data networkConnecting to a Wi-Fi network Sharing your Internet connection Using NFC Using Bluetooth devicesUser Guide Passwords and sleep mode Using passwordsSecurity Attaching a mechanical lockHard disk passwords Entering passwordsPower-on password Tap Security Tap Password Tap Hard Disk 1 Password Setting a hard disk passwordChanging or removing a hard disk password Supervisor passwordTap Security Tap Password Tap Supervisor Password Setting, changing, or removing a supervisor passwordSetting the security chip Setting the security chipTap Security Chip. The Security Chip submenu opens Protecting data against viruses Using firewallsResetting your tablet to the factory default settings Recovery overviewRefreshing your tablet Advanced startup optionsUser Guide Main menu Advanced configurationInstalling device drivers ThinkPad Setup Preinstalled operating system license Uefi secure boot Config menuEnabled Menu item Submenu item Selection CommentsPower DisabledBattery Optimized Menu item Submenu item Selection Comments Keyboard/MouseYes HoursSerial ATA Sata Beep and AlarmVT 100+ Date and Time menuSecurity menu Bios ROM String Reporting Bios text string Menu item Submenu item Value Comments PasswordSecurity Chip InactiveProtection Enabled Update OptionPort Access Menu item Submenu item Value CommentsUser Mode Secure BootStandard Mode Startup menuChanging the startup sequence Restart menu Updating your system Uefi BiosUsing system management System management Setting management featureUsing your tablet more comfortably Comfort and accessibilityAccessibility information Getting updatesTravel tips Travel accessoriesTraveling with your tablet Cleaning your tablet Care and maintenanceProtecting the screen with a replaceable film Storing the tablet for extended periodsUser Guide Troubleshooting Troubleshooting problemsDiagnosing problems Battery problem Recovering from a severe software problemSystem problems Media problemsError messages Errors without messages Lenovo technical support Getting supportProcedure Tap Community Forums ProcedureLenovo user forums Finding ThinkPad optionsWireless interoperability Wireless related informationAppendix A. Regulatory information Usage environment and your healthElectronic emission notices Location of the UltraConnect wireless antennasExport classification notice Industry Canada Class B emission compliance statement German Class B compliance statement Appendix A. Regulatory information User Guide Disposing of disused lithium batteries from Lenovo computers Lenovo recycling statement Japan recycling statementsImportant Weee information Battery recycling information for TaiwanRecycling information for Brazil Page User Guide Ukraine RoHS China RoHS Turkish RoHSIndia RoHS Appendix D. Energy Star model information Power plan Energy Saver settings when plugged into ac powerTap OK Appendix E. Notices Trademarks Page Part Number Printed 1P P/N

EX624405, 370245U, 36984SU, 37023SU, 36984LU specifications

Lenovo has established itself as a leader in the technology sector, consistently delivering high-performance devices tailored to meet a variety of user needs. Among its various offerings are models such as the Lenovo 36984MU, 37023SU, 36984SU, EX624405, and 370133U, which showcase the brand's commitment to innovation and quality.

The Lenovo 36984MU is known for its robust performance, powered by a reliable processor that balances speed and efficiency. This model is equipped with a vivid display, providing users with crystal-clear visuals that enhance the overall experience, whether for work or entertainment. Additionally, it boasts generous storage capacity, allowing users to store and access a vast library of files and applications without compromise.

The 37023SU model stands out for its portability and design on the go. This laptop comes with advanced thermal management technology, which ensures optimal cooling during intensive tasks. Users can appreciate the ergonomic keyboard designed for comfortable typing, making it perfect for long hours of use. The inclusion of multiple connectivity options ensures that this device can seamlessly integrate into various environments.

In contrast, the Lenovo 36984SU offers users exceptional graphics performance, making it ideal for gamers and creative professionals alike. This model features high-performance graphics processing, which is complemented by an expansive display for an immersive experience. The machine is also optimized for multitasking, allowing users to run multiple applications simultaneously without lag.

The EX624405 is a versatile option, designed for professionals seeking reliability and efficiency. With enhanced security features and management tools, this model is tailored for business use. The system is equipped with enterprise-level antivirus software and encryption options, ensuring data protection.

Lastly, the 370133U focuses on sustainability, incorporating eco-friendly materials without sacrificing performance. This model includes features such as long battery life and energy-efficient components, making it a responsible choice for environmentally-conscious users.

Together, these Lenovo models demonstrate a diverse range of features, technologies, and characteristics that cater to various users from gamers to professionals, ensuring that Lenovo remains at the forefront of the technology industry.
Top Page Image Contents