Lenovo 5114, 5106 Miscellaneous error conditions, Message/Symptom FRU/Action, Display/Monitor

Page 69

Error code

POST Error Message

Description/Action

 

 

 

1820

More than one external fingerprint

If more than one external fingerprint

 

reader are attached. Power off and

reader are connected to a computer,

 

remove all but the reader that you set

this error message will be displayed

 

up within your main operating system.

to inform you to remove all of the

 

 

fingerprint keyboards except the

 

 

one compatible with the fingerprint

 

 

application on your computer.

 

 

 

1962

No operating system found. Press

This error occurs only after the POST

 

any key to repeat boot sequence.

is completed.

 

 

Press any key to repeat boot

 

 

sequence.

 

 

 

Miscellaneous error conditions

Message/Symptom

FRU/Action

 

 

Changing display colors

Display/Monitor

 

 

Computer will not power-off. See “Hard disk drive boot

1. Power Switch

error” on page 61.

2.

System Board

 

 

3.

Riser card, if installed.

 

 

Computer will not PXE from server

1. Ensure that network is in startup sequence as first

 

 

device or first device after diskette.

 

2.

Ensure that network adapter is enabled for PXE.

 

3.

Network adapter (Advise network administrator of

 

 

new MAC address)

 

 

Computer will not perform a Wake On LAN® (if applicable)

1. Check power supply and signal cable connections

 

 

to network adapter.

 

2.

Ensure that the operating system settings are set to

 

 

enable Wake on LAN.

 

3.

Ensure Wake On LAN feature is enabled in

 

 

Setup/Configuration (see “Starting the Setup Utility

 

 

program” on page 55)

 

4.

Ensure network administrator is using correct MAC

 

 

address.

 

5.

Ensure no interrupt or I/O address conflicts.

 

6.

Network adapter (advise network administrator of

 

 

new MAC address)

 

 

Dead computer. See “Hard disk drive boot error” on page

1. Power Supply

61.

2.

System Board

 

 

 

Diskette drive in-use light remains on or does not light

1. Diskette Drive

when drive is active.

2.

System Board

 

 

3.

Diskette Drive Cable

 

 

Blank screen

1. System Board

 

2.

Primary Hard Disk Drive

 

3.

Hard Disk Drive Cable

 

 

 

Chapter 7. Symptom-to-FRU Index 63

Image 69
Contents ThinkCentre Hardware Maintenance Manual Page ThinkCentre Hardware Maintenance Manual Second Edition September Copyright Lenovo Contents Appendix A. Notices 117 About this manual Important Safety InformationThinkCentre Hardware Maintenance Manual Safety information General safetyElectrical safety ThinkCentre Hardware Maintenance Manual Handling electrostatic discharge-sensitive devices Safety inspection guideGrounding requirements Safety notices multi-lingual translationsTo Connect To Disconnect ≥18 kg 37 lbs ≥32 kg 70.5 lbs ≥55 kg 121.2 lbs Safety information Perigo Para Conectar Para Desconectar CuidadoPerigo Safety information ThinkCentre Hardware Maintenance Manual Safety information Connexion Déconnexion ≥18 kg 37 lbs ≥32 kg 70.5 lbs ≥55 kg 121.2 lbs Vorsicht Achtung ThinkCentre Hardware Maintenance Manual Safety information Per collegarsi Per scollegarsi PericoloPrestare attenzione nel sollevare lapparecchiatura ThinkCentre Hardware Maintenance Manual Peligro No debe Adopte procedimientos seguros al levantar el equipo ThinkCentre Hardware Maintenance Manual Accessing Lenovo programs on the Windows 7 operating system SpecificationsGeneral information Lenovo programsProgram Control Panel section Green text in Control Panel Program Icon nameAdditional information resources Accessing Lenovo programs on the Windows 8 operating systemThinkCentre Hardware Maintenance Manual General Checkout Problem determination tipsThinkCentre Hardware Maintenance Manual Troubleshooting and diagnostics Basic troubleshootingSymptom Action Troubleshooting procedure Accessing Control Panel on the Windows 8 operating systemTroubleshooting Audio problems No audio in WindowsSound comes from one external speaker only CD problems No audio in DOS applications or gamesCD or DVD does not work Black screen instead of DVD video DVD problemsDVD movie will not play No audio or intermittent audio while playing DVD movieKeyboard, mouse, or pointing device problems Intermittent problemsPlayback is very slow or choppy Invalid disc or no disc found messageAll or some keys on the keyboard do not work Mouse or pointing device does not workPointer on the screen does not move smoothly with the mouse Wireless keyboard does not work Monitor problemsFingerprint reader does not work Wrong characters appear on the screenImage is discolored Image appears to be flickeringEthernet problems Networking problemsAdapter stops working for no apparent reason Wireless LAN problemOption problems Wireless WAN problemBluetooth problems An option that was just installed does not work Performance and lockup problemsAn option that previously worked does not work now Insufficient free hard disk drive spaceClick Start Computer Excessive number of fragmented filesSerial port problems Printer problemsSoftware does not work as expected Software problemsUSB problems DiagnosticsLenovo Solution Center Troubleshooting and diagnostics ThinkCentre Hardware Maintenance Manual Starting the Setup Utility program Using the Setup Utility programViewing and changing settings Using passwordsPower-On Password Password considerationsAdministrator Password Hard Disk PasswordSelecting a startup device Enabling or disabling a deviceSelecting a temporary startup device Selecting or changing the startup device sequenceEnabling ErP compliance mode Exiting the Setup Utility program ThinkCentre Hardware Maintenance Manual Hard disk drive boot error Symptom-to-FRU IndexPower Supply Problems Beep symptomsBeep Symptom FRU/Action Post error codesShort and 1 long beeps Dram memory error Error code Post Error Message Description/ActionMiscellaneous error conditions Message/Symptom FRU/ActionDisplay/Monitor Message/Symptom FRU/Action Undetermined problems ThinkCentre Hardware Maintenance Manual Locations Front connector, control, and indicator locationsRear connector locations Locating connectors on the rear of your computerLocating major FRUs and CRUs Looking up FRU information Number FRU description Self-service CRU Optional-service CRULocating parts on the system board Locations of the parts and connectors on the system boardThinkCentre Hardware Maintenance Manual Adjusting the computer stand Replacing FRUsRemoving the computer stand Removing the computer cover Opening the system board shielding Opening and closing the system board shieldingClosing the system board shielding Replacing FRUs Installing the rear I/O shielding Replacing the rear I/O shieldingRemoving the rear I/O shielding Removing the hard disk drive Replacing the hard disk driveInstalling a hard disk drive Replacing the optical drive Removing the optical drive Installing an optical driveReplacing the memory module Removing the memory module Installing a memory moduleRemoving the microprocessor fan assembly Replacing the microprocessor fan assemblyThinkCentre Hardware Maintenance Manual Installing a microprocessor fan assembly Replacing the microprocessor and heat sink assembly Removing the microprocessor and heat sink assembly Installing the microprocessor and heat sink assembly Replacing FRUs Removing the system board Replacing the system boardInstalling a system board Installing internal speakers Replacing the internal speakersRemoving the internal speakers Removing the rear I/O assembly Replacing the rear I/O assemblyInstalling a rear I/O assembly Replacing the inverter Removing the inverter Installing an inverter Removing the battery Replacing the batteryInstalling a battery Replacing the power supply assemblyRemoving the power supply assembly ThinkCentre Hardware Maintenance Manual Installing a power supply assembly ThinkCentre Hardware Maintenance Manual Removing the LCD panel Replacing the LCD panelInstalling an LCD panel Removing the Wifi card Replacing the Wifi cardInstalling the Wifi card Completing the FRU installation Installing a computer wall mountInstalling a computer stand Installing a computer coverReplacing FRUs ThinkCentre Hardware Maintenance Manual Additional Service Information Updating flashing the Bios from a disc Recovering from a POST/BIOS update failure Updating flashing the Bios from your operating systemPower management Automatic configuration and power interface Acpi BiosAutomatic Power-On features Appendix A. Notices European conformance CE mark Trademarks Television output notice119 IndexPage Page Part Number 1P P/N
Related manuals
Manual 74 pages 56.01 Kb