Appendix A. Getting help and technical assistance

Appendix A. Getting help and technical assistance

If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo assist you. This section contains information about where to go for additional information about Lenovo and Lenovo products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.

Before you call

Before you call, make sure that you have taken these steps to try to solve the problem yourself:

vCheck all cables to make sure that they are connected.

vCheck the power switches to make sure that the system and any optional devices are turned on.

vUse the troubleshooting information in your system documentation, and use the diagnostic tools that come with your system. Information about diagnostic tools is in the Hardware Maintenance Manual .

vGo to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

You can solve many problems without outside assistance by using the information available on the Lenovo support site or by following the troubleshooting procedures that Lenovo provides in the documentation that is provided with your Lenovo product. The documentation that comes with Lenovo systems also describes the diagnostic tests that you can perform. Most systems, operating systems, and programs come with documentation that contains troubleshooting procedures and explanations of error messages and error codes. If you suspect a software problem, see the documentation for the operating system or program.

Using the documentation

Information about your Lenovo system and preinstalled software, if any, or optional device is available in the documentation that comes with the product. That documentation can include printed documents, online documents, readme files, and help files. Most of the documentation for your server is on the ThinkServer Documentation DVD provided with your server. See the troubleshooting information in your system documentation for instructions for using the diagnostic programs. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. To access these pages, go to http://www.lenovo.com/support and follow the instructions.

Getting help and information from the World Wide Web

On the World Wide Web, the Lenovo Web site has up-to-date information about Lenovo systems, optional devices, services, and support. For general information about Lenovo products or to purchase Lenovo products, go to http:// www.lenovo.comm. For support on Lenovo products, go to http://www.lenovo.com/ support.

6435, 6436, 6437, 6438 specifications

Lenovo has continuously pushed the boundaries of technology with its innovative offerings in the laptop segment. Among its diverse portfolio, the Lenovo 6438, 6437, 6435, and 6436 models stand out due to their advanced features and robust performance, catering to both professional and everyday users.

The Lenovo 6438 is notable for its striking design and powerful specifications. It typically includes Intel's latest processors, ensuring smooth multitasking and enhanced performance. With an ample amount of RAM, users can seamlessly switch between applications. It often comes equipped with a high-resolution display, providing vibrant colors and sharp visuals, ideal for both work and entertainment.

Moving on to the Lenovo 6437, this model emphasizes portability without sacrificing functionality. Weighing less than its counterparts, it is a favorite among students and professionals on the go. The model features an impressive battery life, providing extended usage hours, making it perfect for long flights or extended meetings. The touchscreen capability adds an extra layer of interactivity, allowing for intuitive use.

The Lenovo 6435 distinguishes itself with its focus on security and connectivity. It often integrates biometric security features, such as a fingerprint reader, ensuring that user data remains safe. Furthermore, it typically includes multiple USB ports along with HDMI and Ethernet connections, catering to a range of peripheral devices. As for connectivity, it usually supports the latest Wi-Fi standards for faster and more reliable internet access.

Finally, the Lenovo 6436 is tailored for gamers and heavy multimedia users. It generally boasts a dedicated graphics card, delivering exceptional graphic performance for gaming and design work. The cooling system in this model is often engineered to ensure optimal performance during intense usage. Additionally, the sound quality is enhanced, with Dolby Audio technology providing an immersive audio experience.

In summary, the Lenovo 6438, 6437, 6435, and 6436 models exemplify the brand's commitment to innovation. With their unique features tailored for various user needs, these models present an excellent choice for anyone looking for performance, portability, security, or gaming capabilities. Whether for business, creativity, or leisure, Lenovo consistently provides quality and reliability in its laptop offerings.