Lenovo 7094, 6177, 6176, 7064, 7065 Recovering software, Creating and using Product Recovery discs

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Chapter 7. Recovering software

This chapter will help you become familiar with recovery solutions provided by Lenovo. This chapter explains when and how to use the following recovery methods:

vCreating and using Product Recovery discs

vPerforming backup and recovery operations

vUsing the Rescue and Recovery workspace

vCreating and using rescue media

vCreating and using a Recovery Repair diskette

vRecovering or installing device drivers

vSetting a rescue device in the startup sequence

vSolving recovery problems

Refer to the Access Help online help system for additional information about the Rescue and Recovery program provided by Lenovo. For information on how to access the online help system, see “Access Help” on page 32.

Note: There are a variety of methods to choose from when considering how to recover software in the event of a software or hardware-related problem. Some methods vary depending on the type of operating system you have.

Creating and using Product Recovery discs

If your computer is equipped with a recordable CD or DVD drive, you can create a set of Product Recovery discs that enables you to restore the contents of the hard disk drive to the same state as when the computer was originally shipped from the factory. Product Recovery discs are useful if you transfer the computer to another area, sell the computer, recycle the computer, or as a last resort put the computer in an operational state after all other methods of recovery have failed. As a precautionary measure, it is important to create a set of Product Recovery discs as soon as possible.

Note: The recovery operations you can perform using Product Recovery discs vary depending on the operating system from which they were created. Your Microsoft Windows license permits you to create only one set of Product Recovery discs, so it is important that you store the discs in a safe place after you make them.

To create Product Recovery discs, do the following:

1.From the Windows desktop, click Start → All Programs → ThinkVantage → Create Recovery Media or Create Product Recovery Media.

2.Follow the instructions on the screen.

The following list explains how Product Recovery discs are used on different operating systems:

vWindows XP: Use Product Recovery discs to restore your computer to the original factory contents, perform a custom factory recovery, or to perform other rescue and recovery operations such as rescuing individual files.

© Copyright Lenovo 2008

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Contents Page Page ThinkCentre User Guide Page Contents Iv User Guide Introduction Vi User Guide Important safety information User Guide Features Features and specificationsInput/output features Dimensions SpecificationsWeight Electrical input EnvironmentSoftware provided with your Windows operating system Software overviewSoftware provided by Lenovo Adobe Reader PC Doctor for Windows, PC Doctor for Windows PEUsing passwords Using the Setup UtilityStarting the Setup Utility program Viewing and changing settingsSetting, changing, and deleting a password Password considerationsUser Password Administrator PasswordSelecting a temporary startup device Selecting a startup deviceSelecting or changing the startup device sequence Exiting from the Setup Utility program Advanced settingsUpdating flashing Bios from a diskette or disc Using system programsUpdating system programs Recovering from a POST/BIOS update failure Updating flashing Bios from your operating systemBasic troubleshooting Troubleshooting and diagnosticsSymptom Action Diagnostic programs PC-Doctor for DOS PC-Doctor for WindowsPC-Doctor for Windows PE Running diagnostics from the Rescue and Recovery workspaceOptical mouse Cleaning the mouseNon-optical mouse Troubleshooting and diagnostics User Guide Creating and using Product Recovery discs Recovering softwarePerforming backup and recovery operations Using the Rescue and Recovery workspace Creating and using rescue media To use rescue media, do one of the following Creating and using a Recovery Repair disketteRecovering or installing device drivers Solving recovery problems Setting a rescue device in the startup sequenceUser Guide ThinkVantage Productivity Center Getting information, help, and serviceInformation resources Online Books folderSafety and Warranty Access HelpUsing the documentation and diagnostic programs Help and serviceCalling for service Purchasing additional services Using other servicesBasic AT commands Appendix A. Manual modem commandsInternal speaker on until carrier detected Low speaker volumeSet Pulse dial as default Set Tone Dial as defaultExtended AT commands MNP/V.42/V.42bis/V.44 commands Fax Class 2 commands Fax Class 1 commandsVoice commands Appendix A. Manual modem commands User Guide Appendix B. Notices Trademarks Television output noticeIndex Page Page User Guide Page Part Number 45C6524