Lenovo 7065 Getting information, help, and service, Information resources, Online Books folder

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Chapter 8. Getting information, help, and service

This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo.

Information resources

This section describes how to access useful resources relating to your computing needs.

Online Books folder

The Online Books folder provides publications to help you set up and use your computer. The Online Books folder is preinstalled on your computer and requires no Internet access to view the publications. In addition to this ThinkCentre User Guide, the ThinkCentre Hardware Installation and Replacement Guide is also available in the Online Books folder.

The ThinkCentre Hardware Installation and Replacement Guide provides step-by-step instructions for replacing Customer Replacement Units (CRUs) in your computer. CRUs are computer parts that can be upgraded or replaced by the customer.

To view a publication, click Start → All Programs → Online Books → Online Books. Double-click on the appropriate publication for your computer. The publications also are available on the Lenovo Web site at:

http://www.lenovo.com

Notes:

1.These publications are in Portable Document Format (PDF) format, which requires Adobe Reader to be installed to view. If Adobe Reader has not yet been installed on your computer, a message will appear when you attempt to view the PDF file and you will be guided through the Adobe Reader installation.

2.The publications that are preinstalled on your computer are available in other languages on the Lenovo Support Web site at: http://www.lenovo.com/support

3.If you want to install a different language version of Adobe Reader rather than the version provided on your computer, download the version you want to use at:

http://www.adobe.com

ThinkVantage Productivity Center

The ThinkVantage Productivity Center program contains information sources and tools designed to make computing easier and secure.

The ThinkVantage Productivity Center program provides information about your computer and easy access to various technologies, such as:

vRescue and Recovery

vProductivity Center

vClient Security Solution

vFactory Recovery

© Copyright Lenovo 2008

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Contents Page Page ThinkCentre User Guide Page Contents Iv User Guide Introduction Vi User Guide Important safety information User Guide Features Features and specificationsInput/output features Specifications DimensionsWeight Electrical input EnvironmentSoftware overview Software provided with your Windows operating systemSoftware provided by Lenovo Adobe Reader PC Doctor for Windows, PC Doctor for Windows PEUsing passwords Using the Setup UtilityStarting the Setup Utility program Viewing and changing settingsSetting, changing, and deleting a password Password considerationsUser Password Administrator PasswordSelecting a startup device Selecting a temporary startup deviceSelecting or changing the startup device sequence Exiting from the Setup Utility program Advanced settingsUsing system programs Updating flashing Bios from a diskette or discUpdating system programs Recovering from a POST/BIOS update failure Updating flashing Bios from your operating systemTroubleshooting and diagnostics Basic troubleshootingSymptom Action Diagnostic programs PC-Doctor for DOS PC-Doctor for WindowsPC-Doctor for Windows PE Running diagnostics from the Rescue and Recovery workspaceOptical mouse Cleaning the mouseNon-optical mouse Troubleshooting and diagnostics User Guide Creating and using Product Recovery discs Recovering softwarePerforming backup and recovery operations Using the Rescue and Recovery workspace Creating and using rescue media To use rescue media, do one of the following Creating and using a Recovery Repair disketteRecovering or installing device drivers Solving recovery problems Setting a rescue device in the startup sequenceUser Guide ThinkVantage Productivity Center Getting information, help, and serviceInformation resources Online Books folderSafety and Warranty Access HelpHelp and service Using the documentation and diagnostic programsCalling for service Purchasing additional services Using other servicesBasic AT commands Appendix A. Manual modem commandsInternal speaker on until carrier detected Low speaker volumeSet Pulse dial as default Set Tone Dial as defaultExtended AT commands MNP/V.42/V.42bis/V.44 commands Fax Class 2 commands Fax Class 1 commandsVoice commands Appendix A. Manual modem commands User Guide Appendix B. Notices Trademarks Television output noticeIndex Page Page User Guide Page Part Number 45C6524