Related service information, Passwords

Chapter 4. Related service information

This chapter presents the following information:

•“Recovering the computer settings” on page 33

•“Passwords” on page 33

•“Power management” on page 34

Recovering the computer settings

Performing backup and recovery operations using the OneKey Recovery Pro program

The OneKey Recovery Pro program enables you to back up all your hard disk drive contents including the operating system, data files, software programs, and personal settings. You can designate where the OneKey Recovery Pro program stores the backup. After you have backed up the contents on the hard disk drive, you can restore the complete contents of the hard disk drive, restore only the selected files, or restore only the Windows operating system and applications.

Restoring factory contents using the Product Recovery program

On the Windows 7 operating system, you can use recovery media to restore the computer settings to the factory contents only.

Attention: When you use the Product Recovery program to restore the computer settings, all the data you have stored on the hard disk drive will be deleted and the computer settings will be restored to the factory contents. During the restoring process, you will be given the option to save one or more files currently on the hard disk drive to other media before the data is deleted.

Passwords

As many as two passwords might be needed for a Lenovo notebook computer: the power-on password, the hard disk password, and the supervisor password.

If any of these passwords has been set, a prompt for it will be displayed on the screen whenever the computer is turned on. The computer does not start until the password is entered.

Note: If only a supervisor password is set, the password prompt will not be displayed when the operating system is started.

Power-on password

A power-on password (POP) protects the system from being powered on by an unauthorized person. The password must be entered before an operating system can be booted.

Supervisor password

A supervisor password (SVP) protects the system information stored in the BIOS. The user must enter the SVP in order to get access to the BIOS and change the system configuration.

Attention: If the SVP has been forgotten and cannot be made available to the service technician, there is no service procedure to reset the password. The system board must be replaced for a scheduled fee.