Lenovo 8972 Getting information, help, and service, Information resources, Online Books folder

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Chapter 8. Getting information, help, and service

If you need help, service, or technical assistance or just want more information about products manufactured by Lenovo, you will find a wide variety of sources available from Lenovo to assist you.

Information resources

This section provides information on how to access useful resources relating to your computing needs.

Online Books folder

The Online Books folder provides publications to help you set up and use your computer. The Online Books folder is preinstalled on your computer and requires no Internet access to view the publications. In addition to this User Guide you are reading, the Hardware Replacement Guide is also available in the Online Books folder.

The Hardware Replacement Guide provides step-by-step instructions for replacing Customer Replacement Units (CRUs) in your computer. CRUs are computer parts that can be upgraded or replaced by the customer.

To view a publication, open the Start menu from the Windows desktop, select All Programs, select Online Books, and click Online Books. Double-click on the appropriate publication for your computer. The publications also are available on the Lenovo Web site at http://www.lenovo.com.

Notes:

1.These publications are in Portable Document Format (PDF) format, which requires Adobe Acrobat Reader to be installed. If Adobe Acrobat Reader has not yet been installed on your computer, a message will appear when you attempt to view the PDF file and you will be guided through the Adobe Acrobat Reader installation.

2.The publications that are preinstalled on your computer are available in other languages on the Lenovo Support Web site at http://www.lenovo.com/ support/.

3.If you want to install a different language version of Adobe Acrobat Reader than the version provided on your computer, go to the Adobe Web site at http://www.adobe.com and download the version you want to use.

ThinkVantage Productivity Center

The ThinkVantage Productivity Center program guides you to a host of information sources and tools designed to make computing simpler and more secure while helping to reduce costs and increase productivity. The ThinkVantage Productivity Center program helps you set up, understand, and enhance your computer.

The ThinkVantage Productivity Center program provides information about your computer and easy access to various technologies, such as:

vThe Rescue and Recovery program

vProductivity Center

© Lenovo 2006, 2007. Portions © IBM Corp. 2005.

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Contents User Guide Page User Guide Page Contents Appendix A. Manual modem Conditions that require immediate action Important safety informationService and upgrades General safety guidelinesStatic electricity prevention Power cords and power adaptersVoltage-selection switch Plugs and outlets Extension cords and related devicesExternal devices BatteriesHeat and product ventilation Operating environment Electrical current safety informationLithium battery notice Modem safety informationTo connect To disconnect Power supply statement Products with television tuner options installedLaser compliance statement Proper grounding for the cable Example of antenna groundingData safety Cleaning and maintenanceUsing headphones or earphones Additional safety information Introduction Xviii User Guide Arranging your workspace ComfortGlare and lighting Electrical outlets and cable lengths Air circulationInstalling the vertical stand Setting up your computerConnecting your computer Setting up your computer User Guide Line User Guide 1394 Turning on power Finishing the software installationCompleting important tasks Updating your operating system Installing other operating systemsUpdating your antivirus software Shutting down the computerUser Guide Features Installing optionsMicroprocessor Expansion Available options Dimensions SpecificationsWeight EnvironmentSupported operating positions Tools requiredHandling static-sensitive devices Installing external options Locating connectors on the rear of your computer Obtaining device drivers Connector DescriptionRemoving the cover Locating components Accessing system board components Identifying parts on the system board User Guide Installing options User Guide Installing memory What to do next Installing PCI adaptersInstalling internal drives Drive specifications Connecting drives Installing a drive in bayConnecting an additional serial ATA hard disk drive Installing a diskette drive in bayInstalling security features Integrated cable lock Password protection Changing the batteryPadlock Erasing a lost or forgotten password clearing Cmos Replacing the cover and connecting the cables User Guide Creating and using the Product Recovery disc Recovering softwarePerforming backup and recovery operations Using the Rescue and Recovery workspace Creating and using rescue media To create rescue media, do the following Creating and using a Recovery Repair disketteRecovering or installing device drivers Solving recovery problems Setting a rescue device in the startup sequenceUser Guide Starting the Setup Utility program Using the Setup UtilityViewing and changing settings Using passwordsAdministrator Password User PasswordSetting, changing, and deleting a password Using Security Profile by DeviceSelecting a startup device Selecting a temporary startup deviceChanging the startup device sequence Exiting from the Setup Utility program Advanced settingsUsing system programs Updating flashing Bios from a disketteUpdating system programs User Guide Troubleshooting and diagnostics Basic troubleshootingSymptom Action Diagnostic programs PC-Doctor for DOS PC-Doctor for WindowsRunning diagnostics from the CD or diskettes PC-Doctor for Windows PE Cleaning the mouseOptical mouse Non-optical mouse1 Retainer ring 2 Ball 3 Plastic rollers 4 Ball cage Information resources Getting information, help, and serviceOnline Books folder ThinkVantage Productivity CenterAccess Help Safety and warrantyHelp and service Calling for service Using the documentation and diagnostic programsPurchasing additional services Using other servicesBasic AT commands Appendix A. Manual modem commandsSet Pulse dial as default Low speaker volumeSet Tone Dial as default Internal speaker on until carrier detectedExtended AT commands MNP/V.42/V.42bis/V.44 commands Fax Class 2 commands Fax Class 1 commandsVoice commands Appendix A. Manual modem commands User Guide Appendix B. Notices Trademarks Television output noticeIndex Drives internal 31 specificationsPage Page Part Number

9628, 8706 Types 8716, 9282, 9276, 8994 specifications

Lenovo has established itself as a leading player in the technology landscape, particularly in the realm of personal computing. Among its diverse offerings are the models 9649, 8986, 9278, 8992, and 8970, which cater to a variety of user needs, from everyday computing to more specialized tasks.

The Lenovo 9649 represents a robust option for business professionals. It comes equipped with powerful processing capabilities, thanks to its Intel Core i5 or i7 options. The model also features a vibrant display, providing exceptional clarity, which is crucial for presentations and data analysis. Enhanced security features, including a fingerprint reader, make it ideal for users concerned about data protection.

Moving on to the Lenovo 8986, this model is particularly suited for those requiring a reliable device in a compact form factor. With its lightweight design and solid-state drive (SSD), the 8986 offers excellent portability without sacrificing performance. Users benefit from quick boot times and an efficient multitasking experience, which are further supported by the ample memory options available.

The Lenovo 9278 focuses on multimedia performance, making it a great choice for creative professionals. It is equipped with a high-resolution display, superior graphics card options, and ample storage for heavy files. This model is particularly popular among gamers and graphic designers who demand picture-perfect clarity and responsiveness.

For users seeking versatility, the Lenovo 8992 is a standout. This model features a convertible design, allowing it to transition between a laptop and a tablet seamlessly. With touch capabilities and a stylus, it is perfect for note-taking and drawing, appealing to students and creative types alike. Its long battery life ensures users can go all day without needing a recharge.

Lastly, the Lenovo 8970 brings together power and affordability, making it an excellent choice for budget-conscious consumers looking for reliable performance. It boasts solid processing capabilities, a decent-sized display, and robust build quality, making it suitable for both home and office use.

In summary, Lenovo's models 9649, 8986, 9278, 8992, and 8970 showcase a range of features designed to meet diverse user requirements. Whether for business, creativity, or everyday tasks, these laptops reflect Lenovo's commitment to innovation, quality, and user satisfaction. Each model embodies the perfect blend of technology and design, catering to the evolving needs of today’s consumers.
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