Lenovo 9628, 8972, 8980, 8970, 8976, 8982, 9276, 9266, 9695, 9380, 9632, 9647, 9384, 9374 Diagnostic programs

Page 76

Symptom

Action

 

 

The Enhanced Performance USB

Verify that:

Keyboard does not work.

v The computer is turned on.

 

v The keyboard is securely connected to a USB connector on the front or rear of

 

the computer.

 

v No keys are stuck.

 

If you cannot correct the problem, have the computer serviced. Refer to the

 

safety and warranty information that is provided with your computer for a list of

 

service and support telephone numbers.

 

 

The mouse does not work. The

Verify that:

computer does not respond to

v The computer is turned on.

the mouse.

v The mouse is securely connected to the mouse connector on the computer.

 

 

v The mouse is clean. Refer to “Cleaning the mouse” on page 59 for further

 

information.

 

If you cannot correct the problem, have the computer serviced. Refer to the

 

safety and warranty information that is provided with your computer for a list of

 

service and support telephone numbers.

 

 

The operating system will not

Verify that:

start.

v There is no diskette in the diskette drive.

 

v The startup sequence includes the device where the operating system resides.

 

Usually, the operating system is on the hard disk. See “Selecting a startup

 

device” on page 51 for more information.

 

If you cannot correct the problem, have the computer serviced. Refer to the

 

safety and warranty information that is provided with your computer for a list of

 

service and support telephone numbers.

 

 

The computer beeps multiple

Verify that no keys are stuck down.

times before the operating

If you cannot correct the problem, have the computer serviced. Refer to the

system starts.

 

safety and warranty information that is provided with your computer for a list of

 

service and support telephone numbers.

 

 

Diagnostic programs

Diagnostic programs are used to test hardware components of your computer and report operating-system-controlled settings that can cause hardware failures. There are two diagnostic programs preinstalled on your computer to help you diagnose problems:

vPC-Doctor for Windows (used when diagnosing problems while running the Windows operating system)

vPC-Doctor for DOS or PC-Doctor for Windows PE, depending upon your machine type and model (used when your Windows operating system will not start)

Notes:

1.You can download the latest version of the PC-Doctor for Windows and PC-Doctor for DOS diagnostic programs from http://www.lenovo.com/ support/. Type your machine type into the Use Quick Path field and click Go to find the downloadable files that are specific to your computer.

2.If you are unable to isolate and repair the problem yourself after you run PC-Doctor for Windows and depending upon your machine type and model, PC-Doctor for DOS or PC-Doctor for Windows PE, save and print the log files

56User Guide

Page 75 Page 77
Image 76
Page 75 Page 77
Contents User Guide Page User Guide Page Contents Appendix A. Manual modem Important safety information Conditions that require immediate actionGeneral safety guidelines Service and upgradesPower cords and power adapters Static electricity preventionVoltage-selection switch Extension cords and related devices Plugs and outletsExternal devices BatteriesHeat and product ventilation Electrical current safety information Operating environmentModem safety information Lithium battery noticeTo connect To disconnect Products with television tuner options installed Power supply statementLaser compliance statement Example of antenna grounding Proper grounding for the cableCleaning and maintenance Data safetyUsing headphones or earphones Additional safety information Introduction Xviii User Guide Comfort Arranging your workspaceGlare and lighting Air circulation Electrical outlets and cable lengthsSetting up your computer Installing the vertical standConnecting your computer Setting up your computer User Guide Line User Guide 1394 Finishing the software installation Turning on powerCompleting important tasks Installing other operating systems Updating your operating systemUpdating your antivirus software Shutting down the computerUser Guide Installing options FeaturesMicroprocessor Expansion Available options Specifications DimensionsWeight EnvironmentTools required Supported operating positionsHandling static-sensitive devices Installing external options Locating connectors on the rear of your computer Connector Description Obtaining device driversRemoving the cover Locating components Accessing system board components Identifying parts on the system board User Guide Installing options User Guide Installing memory Installing PCI adapters What to do nextInstalling internal drives Drive specifications Installing a drive in bay Connecting drivesInstalling a diskette drive in bay Connecting an additional serial ATA hard disk driveInstalling security features Integrated cable lock Changing the battery Password protectionPadlock Erasing a lost or forgotten password clearing Cmos Replacing the cover and connecting the cables User Guide Recovering software Creating and using the Product Recovery discPerforming backup and recovery operations Using the Rescue and Recovery workspace Creating and using rescue media Creating and using a Recovery Repair diskette To create rescue media, do the followingRecovering or installing device drivers Setting a rescue device in the startup sequence Solving recovery problemsUser Guide Using the Setup Utility Starting the Setup Utility programViewing and changing settings Using passwordsUser Password Administrator PasswordSetting, changing, and deleting a password Using Security Profile by DeviceSelecting a temporary startup device Selecting a startup deviceChanging the startup device sequence Advanced settings Exiting from the Setup Utility programUpdating flashing Bios from a diskette Using system programsUpdating system programs User Guide Basic troubleshooting Troubleshooting and diagnosticsSymptom Action Diagnostic programs PC-Doctor for Windows PC-Doctor for DOSRunning diagnostics from the CD or diskettes Cleaning the mouse PC-Doctor for Windows PEOptical mouse Non-optical mouse1 Retainer ring 2 Ball 3 Plastic rollers 4 Ball cage Getting information, help, and service Information resourcesOnline Books folder ThinkVantage Productivity CenterSafety and warranty Access HelpHelp and service Using the documentation and diagnostic programs Calling for serviceUsing other services Purchasing additional servicesAppendix A. Manual modem commands Basic AT commandsLow speaker volume Set Pulse dial as defaultSet Tone Dial as default Internal speaker on until carrier detectedExtended AT commands MNP/V.42/V.42bis/V.44 commands Fax Class 1 commands Fax Class 2 commandsVoice commands Appendix A. Manual modem commands User Guide Appendix B. Notices Television output notice TrademarksDrives internal 31 specifications IndexPage Page Part Number

9628, 8706 Types 8716, 9282, 9276, 8994 specifications

Lenovo has established itself as a leading player in the technology landscape, particularly in the realm of personal computing. Among its diverse offerings are the models 9649, 8986, 9278, 8992, and 8970, which cater to a variety of user needs, from everyday computing to more specialized tasks.

The Lenovo 9649 represents a robust option for business professionals. It comes equipped with powerful processing capabilities, thanks to its Intel Core i5 or i7 options. The model also features a vibrant display, providing exceptional clarity, which is crucial for presentations and data analysis. Enhanced security features, including a fingerprint reader, make it ideal for users concerned about data protection.

Moving on to the Lenovo 8986, this model is particularly suited for those requiring a reliable device in a compact form factor. With its lightweight design and solid-state drive (SSD), the 8986 offers excellent portability without sacrificing performance. Users benefit from quick boot times and an efficient multitasking experience, which are further supported by the ample memory options available.

The Lenovo 9278 focuses on multimedia performance, making it a great choice for creative professionals. It is equipped with a high-resolution display, superior graphics card options, and ample storage for heavy files. This model is particularly popular among gamers and graphic designers who demand picture-perfect clarity and responsiveness.

For users seeking versatility, the Lenovo 8992 is a standout. This model features a convertible design, allowing it to transition between a laptop and a tablet seamlessly. With touch capabilities and a stylus, it is perfect for note-taking and drawing, appealing to students and creative types alike. Its long battery life ensures users can go all day without needing a recharge.

Lastly, the Lenovo 8970 brings together power and affordability, making it an excellent choice for budget-conscious consumers looking for reliable performance. It boasts solid processing capabilities, a decent-sized display, and robust build quality, making it suitable for both home and office use.

In summary, Lenovo's models 9649, 8986, 9278, 8992, and 8970 showcase a range of features designed to meet diverse user requirements. Whether for business, creativity, or everyday tasks, these laptops reflect Lenovo's commitment to innovation, quality, and user satisfaction. Each model embodies the perfect blend of technology and design, catering to the evolving needs of today’s consumers.
Top Page Image Contents