Lenovo 33472YU Important service information, Strategy for replacing FRUs, Before replacing parts

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Chapter 2. Important service information

This chapter presents following important service information that applies to all machine types supported by this manual:

•“Strategy for replacing FRUs” on page 21

–“Strategy for replacing a hard disk drive, a solid-state drive, or an mSATA solid-state drive” on page 22

–“Important notice for replacing a system board” on page 22

–“How to use error message” on page 22

•“Strategy for replacing FRUs for CTO, CMV, and GAV” on page 22

–“Product definition” on page 22

–“FRU identification for CTO, CMV, and GAV products” on page 23

Important:

•Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at:

http://www.lenovo.com/support/phone

•System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo® authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/

Strategy for replacing FRUs

Before replacing parts:

Ensure that all software fixes, drivers, and UEFI BIOS downloads are installed before replacing any FRUs listed in this manual.

After a system board is replaced, ensure that the latest UEFI BIOS is loaded to the system board before completing the service action.

To download software fixes, drivers, and UEFI BIOS, do as follows:

1.Go to http://www.lenovo.com/support.

2.Enter the product number of the computer or press the Run Auto-Detect button on the screen.

3.Select Drivers & Software.

4.Follow the directions on the screen and install the necessary software.

Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs:

•If you are instructed to replace a FRU but the replacement does not correct the problem, reinstall the original FRU before you continue.

•Some computers have both a processor board and a system board. If you are instructed to replace either the processor board or the system board, and replacing one of them does not correct the problem, reinstall that board, and then replace the other one.

•If an adapter or a device consists of more than one FRU, any of the FRUs might be the cause of the error. Before replacing the adapter or device, remove the FRUs, one by one, to see if the symptoms change. Replace only the FRU that changed the symptoms.

© Copyright Lenovo 2012

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Contents ThinkPad S230u Hardware Maintenance ManualFirst Edition September Copyright Lenovo Contents Appendix A. Notices Iii About this manualIv Hardware Maintenance Manual General safety Safety informationElectrical safety Safety inspection guide Grounding requirements Safety notices multilingual translationsSafety information Hardware Maintenance Manual Safety information Perigo Perigo Vorsicht Vorsicht Vorsicht Safety information Hardware Maintenance Manual Safety information Hardware Maintenance Manual Safety information Hardware Maintenance Manual Safety information Hardware Maintenance Manual Select Drivers & Software Important service informationBefore replacing parts Strategy for replacing FRUsHow to use error message Dynamic Configure To Order CTOImportant notice for replacing a system board Custom Model Variant CMV Using PEWClick Warranty & Services Click Check Warranty Status FRU identification for CTO, CMV, and GAV productsClick Product & Parts Detail Click Parts & AccessoriesWhat to do first General checkoutQuick test programs Lenovo Solution CenterFollowing are not covered under warranty Checkout guideUefi diagnostic program Bootable diagnostic programsTests Tools Power system checkout Checking the ac power adapterClick Lenovo Bootable Diagnostics Checking operational charging Checking the battery packChecking the backup battery Wire Voltage V dcHardware Maintenance Manual Restoring the factory contents by using Recovery Disc Set Related service informationRefreshing the computer Passwords Power-on passwordHard-disk password Select Power-On Password Supervisor passwordHow to remove the power-on password How to remove the hard-disk passwordSelect Master HDP Power managementSleep mode Hibernation modeWireless off mode Symptom-to-FRU indexNumeric error codes 0199 Run the ThinkPad Setup program, and then save Symptom or error FRU or action, in sequence 01890190 Charge the battery pack 0191 Run the ThinkPad Setup program, and then saveError messages No-beep symptomsBeep symptoms Reseat the LCD connectors LCD-related symptomsIntermittent problems Undetermined problemsHardware Maintenance Manual Indicator Meaning Status indicatorsIndicator Meaning Special key Description Special keysSpecial key Description Locating computer controls, connectors, and indicators LocationsFront view Rear view Bottom viewLocating FRUs and CRUs CRU statement for customers Major FRUs and CRUs Description Self-service CRU Optional-serviceCRU LCD FRUs Hinge Button board Looking up FRU informationHardware Maintenance Manual Logic card to plastic FRU replacement noticesScrew notices Plastic to plasticRetaining serial numbers Restoring the serial number of the system unitMTM on rear label Retaining the Uuid Reading or writing the ECA informationProduct ID on rear label Hardware Maintenance Manual General guidelines Removing or replacing a FRUHard disk drive or solid-state drive Disabling the built-in batteryBefore servicing the computer Removing the SIM cardRemoving or replacing a FRU Keyboard Removal steps of keyboardStep Screw quantity Color Torque Removing or replacing a FRU When installing PCI Express Mini Card for wireless LANRemoval steps of PCI Express Mini Card for wireless LAN Removal steps of PCI Express Mini Card for wireless WAN Removal steps of mSATA solid-state drive Keyboard bezel, backup battery, and speaker assembly Removal steps of keyboard bezelStep Screw cap Screw quantity Color Torque M2 × 3 mm, wafer-head, nylon-coated Silver 181 Nm Kgf-cm Hardware Maintenance Manual Battery pack Proximity sensors Important notices for replacing a battery packRemoval steps of proximity sensors Removal steps of thermal fan assembly LCD unit Removal steps of LCD unit When installing M2.5 × 3 mm, wafer-head, nylon-coated Silver 181 Nm Kgf-cm Removal steps of DC-in connector DC-in connectorSystem board and base cover assembly Removal steps of system board and base cover assemblyImportant notices for handling the system board Applying labels to the base cover Following illustration shows the location of each label Button bezel LCD panelRemoval steps of button bezel Removal steps of LCD panel Button boardRemoval steps of button board Integrated cameraHinge Removal steps of integrated cameraRemoval steps of hinge When installing Removal steps of wireless antenna assembly Removing or replacing a FRU Hardware Maintenance Manual Appendix A. Notices Trademarks Electronic emissions noticesPage 1P0B48943
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