Lenovo G555 „ Types of warranty service, Customer Replaceable Unit CRU Service On-site Service

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Appendix C. Lenovo limited warranty

If required, your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your product and the available service. Scheduling of service will depend upon the time of your call, parts availability, and other factors.

„Types of warranty service

1 Customer Replaceable Unit (“CRU”) Service

Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools. Installation of Self-service CRUs is your responsibility. You may request that a Service Provider install Optional-service CRUs under one of the other types of warranty service designated for your product. An optional service offering may be available for purchase from Lenovo to have Lenovo install Self-service CRUs for you. You may find a list of CRUs and their designation in the publication that ships with your product or at www.lenovo.com/CRUs. The requirement to return a defective CRU, if any, will be specified in the materials shipped with a replacement CRU. When return is required: 1) return instructions, a prepaid return shipping label, and a container will be included with the replacement CRU; and 2) you may be charged for the replacement CRU if your Service Provider does not receive the defective CRU within thirty (30) days of your receipt of the replacement.

2 On-site Service

Under On-Site Service, your Service Provider will either repair or exchange the product at your location. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product. For some products, certain repairs may require your Service Provider to send the product to a designated service center.

3 Courier or Depot Service

Under Courier or Depot Service, your product will be repaired or exchanged at a designated service center, with shipping arranged by your Service Provider. You are responsible for disconnecting the product. A shipping container will be provided to you for you to return your product to a designated service center. A courier will pick up your product and deliver it to the designated service center. Following its repair or exchange, the service center will arrange the return delivery of the product to you.

4 Customer Carry-In or Mail-In Service

Under Customer Carry-In or Mail-In Service, your product will be repaired or exchanged at a designated service center, with delivery or shipping arranged by you. You are responsible to deliver or mail, as your Service Provider specifies, (prepaid by you unless specified otherwise) the product, suitably packaged to a designated location. After the product has been repaired or exchanged, it will be made available for your collection. Failure to collect the product may result in your Service Provider disposing of the product as it sees fit. For Mail-in Service, the product will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise.

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Contents Lenovo G455/G555 First Edition January Copyright Lenovo Respective Users Explanation of hard disk capacity Dear userContents Unpack Important safety information„ Read this first Working placeImportant safety information On usingService and upgrades Getting to know your computer „ Lenovo G555„ Lenovo G455 Getting to know your computerModels only Computer display Power buttonSpecific models only TouchpadRJ-45 port Kensington slotFan louvers VGA portRight-side view Optical driveSpeakers „ Lenovo G555 „ Lenovo G455Microphone jack Headphone jack Bottom view Battery latch manual Battery pack Memory/Wireless Learning the basics „ Connect to the power„ Configure the operating system „ Read the manualsLearning the basics „ Shutting down your computerPutting your computer into sleep state „ Charging the battery Using AC adapter and battery„ Checking battery status „ Removing the battery pack„ Handling the battery Left click buttonG455 „ Numeric keypadG555 „ Function key combinations „ OneKey Rescue System button OneKey Rescue System button aSystem status indicators „ Attaching a security lock not supplied „ Using VeriFace„ Using passwords UtilityInserting a memory card „ Using memory cards not supplied„ Connecting a universal serial bus USB device Removing a memory cardPairing with a Bluetooth enabled device Enabling Bluetooth communicationsTo send files from the computer to the paired device Wireless network technology connect without wiring Using the computer network„ Software configuration „ Hardware connectionEnabling wireless connection „ Using Wi-Fi/WiMax specific models onlyUsing the computer network Hardware connection Wi-Fi/WiMax networkOneKey Rescue System OneKey Rescue System„ Introduction Troubleshooting Frequently asked questionsWhat can I do if the backup process fails? TroubleshootingWhen do I need to restore the system to the factory status? Password problem Display problemsKeyboard problems Troubleshooting Sleep or hibernation problems Computer screen problemsHard disk drive problem Troubleshooting Sound problemsBattery problems Startup problemTroubleshooting Other problems Your computer does not respond„ To replace the battery Upgrading and replacing devicesUpgrading and replacing devices Handling a hard disk driveUpgrading and replacing devices 111 Upgrading and replacing devices Removing the optical drive Upgrading and replacing devices Appendix A. Getting help and service Getting help on the WebAppendix A. Getting help and service Getting help around the worldWarranty Service Telephone Numbers Appendix B. Use and care information „ Be careful about where and how you work„ Notice of static-electricity „ For outdoor use „ Be gentle with your computer„ Carry your computer properly „ Handle storage media and drives properly„ Take care in setting passwords „ Data safety„ Other important tips „ What if you are traveling? Accessibility and comfort„ Ergonomic information „ Questions about vision?„ General tips for maintenance „ Cleaning your computer keyboard „ Cleaning the cover of your computer„ Cleaning your computer display „ How to obtain warranty service Appendix C. Lenovo limited warranty„ What this warranty covers „ What your service provider will do to correct problems„ Your additional responsibilities „ Replacement of a product or partAppendix C. Lenovo limited warranty Information„ Use of personal information „ What this warranty does not cover„ Limitation of liability „ Other rights „ Dispute resolution„ European Economic Area EEA „ Lenovo Turkey address Lenovo Technology B.V. Turkiye Istanbul SubesiCourier or Depot Service „ Types of warranty serviceCustomer Replaceable Unit CRU Service On-site Service Customer Carry-In or Mail-In ServiceAppendix C. Lenovo limited warranty Product Exchange Service Appendix D. Customer replaceable units CRUs Appendix E. Notices „ Export classification notice Appendix E. NoticesWindows Windows XPWindows Vista Wireless related information „ Wireless interoperability„ Safety information related to Mobile Broadband „ Usage environment and your healthElectronic emissions notices „ Federal Communications Commission FCC Statement„ Avis de conformité à la réglementation d’Industrie Canada „ Industry Canada Class B Emission Compliance Statement„ German Class B Compliance Statement „ European Union Compliance Statement Class B Compliance Weee and recycling statements „ Japan Compliance Statement for Power line Harmonics„ Korea Class B „ General recycling statementEU Weee statements „ Disposing of a Lenovo Computer ComponentsAppendix E. Notices Lenovo regulatory notice Factory preinstalled Wireless LAN/WiMAX moduleAppendix F. Lenovo regulatory notice „ Read first regulatory informationII. Preinstalled integrated Bluetooth module Appendix F. Lenovo regulatory notice„ Canada Industry Canada IC Factory preinstalled Wireless LAN modulesII Preinstalled integrated Bluetooth module IC Certification numberIV Exposure of humans to RF fields RSS-102 Modules de réseaux local sans fil pré-installé à l’usineII Module Bluetooth intégré préinstallé Numéro d’homologation IC„ Electronic emission notices Federal Communications Commission FCC StatementTested To Comply With FCC Standards „ Europe EU Declaration of ConformityAppendix F. Lenovo regulatory notice Appendix F. Lenovo regulatory notice For model BCM94313HMG2L For model AR5B95 For model BCM943225HM For model BCM92046MDGEN Declaration of Conformity Restriction de bande de fréquence de l’Union Européenne EU Frequency band restriction Περιορισμός ζώνης συχνοτήτων ΕΕ Begränsning för EU-frekvensband Takmarkanir ESB á tíðnisviði Restrizzjoni fuq il-faxxa tal-frekwenza ta’ l-UE „ Notice for users in Ukraine „ Notice for users in Pakistan„ Notice for users in Morocco „ Notice for users in in Croatia For model BCM943225HMFor model BCM94313HMG2L For model AR5B93 For model AR5B95 For model BCM92046MDGEN „ Notice for users in Brazil BCM94313HMG2L„ Notice for users in Saudi Arabia For model AR5B95 For model AR5B93 For model BCM943225HM For model BCM92046MDGEN „ Notice for users in UAE „ Notice for users in India „ Notice for users in Indonesia„ Notice for users in Malaysia „ Notice for users in the Philippines„ Notice for users in Singapore For model BCM94313HMG2L For model AR5B95„ Notice for users in Thailand „ Notice for users in Taiwan100 BCM94313HMG2L, AR5B95, AR5B93, BCM943225HM, BCM92046MDGEN „ Notice for users in South Africa Appendix G. Features and specifications Trademarks Index 105106 Do not Return IT to the Store New World. New Thinking.TM
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