Lenovo 7578, 7595, 7577, 7597 Using the documentation and diagnostic programs, Calling for service

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Using the documentation and diagnostic programs

If you experience problems with your computer, see Chapter 6 “Troubleshooting and diagnostic programs” on page 27. For information about additional resources to help you troubleshoot your computer problems, see “Information resources” on page 31.

If you suspect a software problem, see the documentation that came with the operating system or software program, including readme files and online help.

Most computers come with a set of diagnostic programs that you can use to help you identify hardware problems. For instructions on how to use the diagnostic programs on your computer, see “Diagnostic programs” on page 28.

You can get the latest technical information and download device drivers and updates from the Lenovo Support Web site at:

http://www.lenovo.com/support

Calling for service

During the warranty period, you can get help and information from the Lenovo Customer Support Center by telephone.

The following services are available during the warranty period:

•Problem determination - Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to solve the problem.

•Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service.

•Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

The following items are not covered by the warranty:

•Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts

•Identification of software problem sources

•Configuration of the BIOS as part of an installation or upgrade

•Changes, modifications, or upgrades to device drivers

•Installation and maintenance of network operating systems (NOS)

•Installation and maintenance of application programs

Refer to the safety and warranty information that is provided with your computer for a complete explanation of warranty terms. You must retain your proof of purchase to obtain warranty service.

For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/support and click Support phone list or refer to the ThinkCentre Safety and Warranty Guide that is provided with your computer.

Note: The service and support phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.

If possible, be at your computer when you call and have the following information available:

•Machine type and model

•Serial numbers of your hardware products

•Description of the problem

•Exact wording of any error messages

•Hardware and software configuration information

Chapter 7. Getting information, help, and service 33

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Contents ThinkCentre User Guide Page ThinkCentre User Guide First Edition September Copyright Lenovo Contents Vi ThinkCentre User Guide Vii Important safety informationViii ThinkCentre User Guide Product overview FeaturesInput/Output I/O features System management featuresPower supply Security featuresPreinstalled operating system Single-touch and multi-touch featurePreinstalled software programs Operating system edition Supported touch feature SpecificationsTouch screen dimensions Computer dimensions with a stand and frame footComputer weight Lift standSoftware provided with your Windows operating system Software overviewThinkVantage System Update Power ManagerLocations Fingerprint SoftwareUsing your computer in monitor mode Icon Control Description Locating connectors and parts on the rear of your computerConnector Description Installing or replacing hardware Installing or replacing hardwareInstalling external options Handling static-sensitive devicesReplacing the mouse Installing a computer wall mountReplacing the keyboard Integrated cable lock Obtaining device drivers Basic security featuresPassword protection Installing an integrated cable lock Creating recovery media Recovery informationCreating and using recovery media Performing a backup operation Using recovery mediaPerforming backup and recovery operations Click the Restore your system from a backup icon Performing a recovery operationUsing the Rescue and Recovery workspace Creating a rescue medium Creating and using a rescue mediumUsing a rescue medium Installing or reinstalling device drivers Solving recovery problems Starting the Setup Utility program Using the Setup Utility programViewing or changing settings Using passwordsAdministrator password Password considerationsPower-on password Hard disk drive passwordSelecting a startup device Enabling or disabling a deviceSelecting a temporary startup device Sata ControllerViewing or changing the startup device sequence Exiting the Setup Utility programUpdating system programs Using system programsUpdating flashing the Bios from a disc Click Downloads and drivers Updating flashing the Bios from your operating systemSymptom Action Troubleshooting and diagnostic programsBasic troubleshooting Lenovo ThinkVantage Toolbox Diagnostic programsPC-Doctor for DOS Cleaning an optical mouseThinkCentre User Guide Information resources Getting information, help, and serviceOnline Books folder Lenovo ThinkVantage ToolsSafety and warranty Access HelpHelp and service Lenovo WelcomeCalling for service Using the documentation and diagnostic programsPurchasing additional services Using other servicesAppendix A. Notices European conformance CE mark Trademarks Television output noticeIndex Microphone connector Page ThinkCentre User Guide Page 0A22546

7595, 7583, 7580, 7597, 7594 specifications

Lenovo has established itself as a leading player in the realm of laptops, and the models 7598, 7577, 7578, 7570, and 7589 are no exception. Each of these models exhibits a unique blend of performance, design, and technology, catering to a wide variety of users, from gamers to business professionals.

The Lenovo 7598 is a standout in this lineup, equipped with powerful Intel Core i7 processors and NVIDIA GeForce GTX graphics. This combination delivers exceptional gaming performance and smooth multitasking capabilities. The device also features a 15.6-inch Full HD display, providing vibrant visuals that enhance both gaming and streaming experiences. The cooling technology employed in the 7598 ensures that the laptop maintains peak performance without overheating, making it a reliable choice for prolonged use.

The 7577 model focuses on balancing power and portability. It comes with an impressive battery life, often exceeding six hours on a single charge, allowing users to work or play without constant access to power outlets. The 7577 also includes advanced audio technology, featuring Dolby Audio Premium sound, which elevates the multimedia experience, whether for gaming, movies, or music.

The Lenovo 7578 emphasizes versatility and user experience, integrating a touchscreen interface into its design. This feature enhances productivity for business professionals and convenience for everyday tasks. With strong security measures, including a fingerprint reader, the 7578 ensures that users' data remains protected without sacrificing accessibility.

Moving on to the 7570, this model is designed with a focus on both aesthetics and functionality. It showcases a sleek, professional design and is built for business users who require efficiency and performance. It typically features ample storage options, including SSDs for faster data access, along with a robust selection of ports for connectivity, further enhancing its usability.

Lastly, the 7589 strikes a balance between performance and affordability. It is an ideal choice for students or casual users who need a reliable laptop for everyday tasks. The 7589 tends to pack impressive specs for its price range, offering decent processing power and sufficient graphics capabilities for light gaming or media consumption.

In conclusion, the Lenovo 7598, 7577, 7578, 7570, and 7589 models cater to diverse user needs by incorporating cutting-edge technology, performance optimization, and user-friendly features. From gaming to professional use, these laptops showcase Lenovo's commitment to quality and innovation in the competitive laptop market.
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