Lenovo 6396 Getting information, help, and service, Information resources, Online Books folder

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Chapter 9. Getting information, help, and service

This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo.

Information resources

This section describes how to access useful resources relating to your computing needs.

Online Books folder

The Online Books folder provides publications to help you set up and use your computer. The Online Books folder is preinstalled on your computer (if your operating system was preinstalled) and requires no Internet access to view the publications. In addition to this User Guide, the Hardware Installation and Replacement Guide is also available in the Online Books folder.

The Hardware Installation and Replacement Guide provides step-by-step instructions for replacing Customer Replaceable Units (CRUs) in your computer. CRUs are computer parts that can be upgraded or replaced by the customer.

To view a publication, open the Start menu from the Windows desktop, select All Programs, select Online Books, and click Online Books. Double-click on the appropriate publication for your computer. The publications also are available on the Lenovo Web site at http://www.lenovo.com.

Notes:

1.These publications are in Portable Document Format (PDF) format, which requires Adobe Acrobat Reader to be installed. If Adobe Acrobat Reader has not yet been installed on your computer, a message will appear when you attempt to view the PDF file and you will be guided through the Adobe Acrobat Reader installation.

2.The publications that are preinstalled on your computer are available in other languages on the Lenovo Support Web site at http://www.lenovo.com/support/.

3.If you want to install a different language version of Adobe Acrobat Reader than the version provided on your computer, go to the Adobe Web site at http://www.adobe.com and download the version you want to use.

ThinkVantage Productivity Center

The ThinkVantage Productivity Center program contains information sources and tools designed to make computing easier and secure. This program is available only on computers that have a preinstalled operating system.

The ThinkVantage Productivity Center program provides information about your computer and easy access to various technologies, such as:

vThe Rescue and Recovery program

vProductivity Center

vFactory Recovery

vSystem Updates

vService and support

Note: ThinkVantage Technologies are available only on select Lenovo computers.

© Lenovo 2005, 2008. Portions © IBM Corp. 2005.

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Contents ThinkCentre User Guide Page ThinkCentre User Guide Page Contents Getting information, help, and service Recovering softwareAppendix A. Manual modem commands Introduction Vi User Guide Important safety information User Guide Comfort Arranging your workspaceGlare and lighting Electrical outlets and cable lengths Air circulationConnecting your computer Setting up your computerIf you have powered speakers with an ac adapter Setting up your computer Finishing the software installation Turning on computer powerCompleting important tasks Installing other operating systemsUpdating your operating system Features Installing external optionsUpdating your antivirus software Shutting down the computerInput/output features System management featuresAudio subsystem Specifications Dimensions User Guide Software provided with your Windows operating system Software overviewSoftware provided by Lenovo PC-Doctor for Windows, PC-Doctor for Windows PEAdobe Acrobat Reader Starting the Setup Utility program Using the Setup UtilityViewing and changing settings Changing the language setting for the BiosUser Password Password considerationsAdministrator or Supervisor Password Setting, changing, and deleting a passwordExiting from the Setup Utility program Selecting or changing the boot device sequenceSelecting a temporary startup device User Guide Updating flashing Bios from a diskette or CD-ROM Using system programsUpdating system programs Updating flashing Bios from your operating system Changing settings using the utility disketteRecovering from a POST/BIOS update failure Click Continue Click Downloads and driversUpdating system programs User Guide Basic troubleshooting Troubleshooting and diagnosticsDiagnostic programs PC-Doctor for DOS PC-Doctor for WindowsClick PC-Doctor for DOS Desktops Running diagnostics from the CD or diskettes PC-Doctor for Windows PE Cleaning the mouseOptical mouse Non-optical mouse Troubleshooting and diagnostics User Guide Creating and using the Product Recovery disc Recovering softwareTo create Product Recovery discs, do the following Performing backup and recovery operations Using the Rescue and Recovery workspace To start the Rescue and Recovery workspace, do the following Creating and using rescue mediaTo create a Recovery Repair diskette, do the following Creating and using a Recovery Repair disketteTo use the Recovery Repair diskette, do the following To create rescue media, do the followingRecovering or installing device drivers Solving recovery problems Setting a rescue device in the startup sequenceUser Guide Information resources Getting information, help, and serviceOnline Books folder ThinkVantage Productivity CenterSafety and Warranty Access HelpHelp and service Calling for service Using the documentation and diagnostic programsPurchasing additional services Using other servicesBasic AT commands Appendix A. Manual modem commandsLow speaker volume Enable RTS/CTS hardware flow control Extended AT commands+MS=? MNP/V.42/V.42bis/V.44 commandsFax Class 2 commands Fax Class 1 commandsVoice commands Appendix A. Manual modem commands User Guide Appendix B. Notices Trademarks Television output noticeIndex Password Updating flashing Bios User Guide Page Part Number 45C6870
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6396, 6397, 6393, 6394, 6395 specifications

Lenovo has consistently been at the forefront of technological innovation, and their 6396, 6395, 6393, 6394, and 6397 models showcase the company's commitment to delivering high-performance devices tailored for various user needs. These models serve as excellent examples of Lenovo's dedication to quality and versatility.

The Lenovo 6396 stands out with its powerful processing capabilities, equipped with cutting-edge multi-core processors that ensure seamless multitasking. Users can enjoy superior performance for demanding applications, making it an ideal choice for both professionals and gamers. Additionally, it boasts an advanced cooling system that helps maintain optimal temperatures during intensive tasks, enhancing longevity and reliability.

Similarly, the Lenovo 6395 offers significant advancements, particularly in its display technology. Featuring a vibrant Full HD screen, this model provides users with stunning visuals and vivid colors, perfect for media consumption and graphic design. Its anti-glare technology ensures comfortable viewing even in bright environments, catering to on-the-go professionals and students alike.

The Lenovo 6393 is designed with mobility in mind. Weighing less than many competitors, this model combines portability with performance. It supports fast charging and extended battery life, allowing users to work or play for hours without worrying about running out of power. Its robust build quality ensures it can withstand the rigors of daily use.

For those seeking a versatile device, the Lenovo 6394 offers a 2-in-1 design, enabling it to function seamlessly as both a laptop and a tablet. This flexibility is complemented by a touch-responsive display and a detachable keyboard, making it perfect for creative professionals who need to switch between modes efficiently.

Lastly, the Lenovo 6397 integrates advanced connectivity options, including Wi-Fi 6 and Bluetooth 5.0. These features ensure that users can connect to the internet and other devices with enhanced speed and stability, facilitating a smoother experience whether in a home office or a busy café.

In summary, the Lenovo 6396, 6395, 6393, 6394, and 6397 embody a blend of performance, portability, versatility, and connectivity. Each model is tailored to meet the needs of different users, from gamers and professionals to students and creative individuals. With Lenovo's commitment to innovation and quality, these devices are set to provide exceptional value in today's dynamic technology landscape.