Lenovo 59376431, 59375627, 59375625 Troubleshooting Other problems, Your computer does not respond

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Chapter 4. Troubleshooting

Other problems

Your computer does not respond.

To turn off your computer, press and hold the Power button for four seconds or more. If the computer still does not respond, remove the AC power adapter and the battery pack.

Your computer might lock when it enters sleep mode during a communication operation. Disable the sleep timer when you are working on the network.

The computer does not start from a device you want.

The connected external device does not work.

See the Boot menu of the BIOS setup utility. Make sure that the Boot Device Priority in the BIOS setup utility is set so that the computer starts from the device you want.

Also make sure that the device from which the computer starts is enabled. In the Boot menu in the BIOS setup utility, make sure that the device is included in the Boot Device Priority list.

While turned off, press the Novo button to select the device you want the computer to start from.

Do not connect or disconnect any external device cables other than USB while the computer power is on. Otherwise, you might damage your computer.

When using high power consumption external devices such as an external USB optical disk drive, use an external device power adapter. Otherwise, the device may not be recognized, or the system may shut down as a result.

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Contents Lenovo IdeaPad Y410p/Y510p Regulatory Notice First Edition February Copyright Lenovo Contents Page Getting to know your computer  Y410pGetting to know your computer Computer display Power button JBL speakers Y510p Integrated cameraNumeric keypad Getting to know your computer Touch padY510p  Using the keyboard Numeric keypad Y510pGetting to know your computer Function key combinations Y410p Y510pFn + F2 Fn + EscFn + F1 Fn + F3F g  Connecting USB devices  Connecting a Bluetooth devicePress Fn + to make configuration Right-side view Headphone jack Microphone jackGetting to know your computer USB port Optional Y410p  Y510p Memory card slotInserting a memory card  Using memory cards not suppliedRemoving a memory card Bottom view  Y510p Starting to use Windows Start screenStarting to use Windows Search charmStart charm Settings charmStarting to use Windows Share charm Devices charmPutting the computer to sleep or shutting it down  Putting your computer to sleep Shutting down the computer Enabling wireless connection Connecting to a wireless LANHelp and support  Backing up the system partition Lenovo OneKey Recovery System Restoring  Lenovo OneKey Recovery System Troubleshooting Drivers and preinstalled software  Finding informationTroubleshooting  Bios setup utility Getting help Display problems Bios password problemsTroubleshooting Sleep problems Hard disk drive problem Troubleshooting Battery pack problemsOneKey Recovery System problems Troubleshooting Other problems Your computer does not respondReplacing the battery pack Appendix. CRU instructionsReplacing the removable module Appendix. CRU instructionsAppendix. CRU instructions Trademarks Page En-US Rev. AA00