Lenovo 994, 401, 1186, 1184, 2565, 1165 manual Diagnostic programs, Lenovo ThinkVantage Toolbox

Page 36

Symptom

Action

 

 

The wireless keyboard or mouse

Verify that:

does not work.

v The computer is turned on.

 

v The battery or batteries installed in the wireless keyboard or mouse are in

 

good condition.

 

v The wireless configurations are all set correctly. You might need to refer to the

 

documentation that come with the wireless keyboard or mouse, or refer to

 

your Windows Help and Support information system for wireless related

 

instructions. If your wireless mouse has a dongle, make sure the dongle is

 

correctly connected to one of the USB connectors on the computer.

 

v For the wireless keyboard, no keys are stuck.

 

v The wireless mouse is clean. Refer to “Cleaning the mouse” on page 30.

The operating system does not

Verify that you list the device where the operating system resides in the startup

start.

device sequence. Usually, the operating system is on the hard disk drive. For

 

more information, see “Selecting a startup device” on page 23.

 

 

The computer beeps multiple

Verify that no keys are stuck.

times before the operating

 

system starts.

 

 

 

Diagnostic programs

Diagnostic programs are used to test hardware components of your computer. Diagnostic programs can also report operating-system-controlled settings that interfere with the correct operation of your system. The following program(s) are preinstalled on your computer to help you diagnose computer problems:

vLenovo ThinkVantage Toolbox or Lenovo System Toolbox, depending on your operating system (used when you are running the Windows operating system)

vPC-Doctor for Rescue and Recovery (used when you cannot start the Windows operating system)

Note: The PC-Doctor for Rescue and Recovery diagnostic program is only available on machine types 0401, 0994, and 2565.

Notes:

1.You can also download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support. See “PC-Doctor for DOS” on page 29 for detailed information.

2.If you are unable to isolate and repair the problem yourself after running the programs, save and print the log files created by the programs. You will need the log files when you speak to a Lenovo technical support representative.

Lenovo ThinkVantage Toolbox

Note: The Lenovo ThinkVantage Toolbox program is only available on computers preinstalled with the Windows 7 operating system from Lenovo.

The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security, diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get more information about your computer. You can use the diagnostics feature of the Lenovo ThinkVantage Toolbox program to test devices, diagnose computer problems, create bootable diagnostic media, update system drivers, and view system information.

28User Guide

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Contents Page Page ThinkCentre User Guide First Edition February Copyright Lenovo Contents Iv User Guide Important safety information Vi User Guide Features Product overviewConnectivity Specifications Software overviewSoftware provided with your Windows operating system Software provided by Lenovo Lenovo ThinkVantage Toolbox Locating computer connectors and parts Front viewRear view Adjusting the computer stand Adjusting the computer standInstalling or replacing hardware Installing or replacing hardwareInstalling external options Installing a computer wall mountObtaining device drivers Basic security features Replacing the keyboard or mouseIntegrated cable lock Password protection User Guide Recovery information Creating and using recovery mediaCreating recovery media Using recovery media On the Rescue and Recovery menu, click Restore your systemPerforming backup and recovery operations Performing a backup operationPerforming a recovery operation Using the Rescue and Recovery workspaceCreating and using a rescue medium Using a rescue medium Creating a rescue mediumInstalling or reinstalling device drivers Solving recovery problemsUser Guide Using the Setup Utility program Starting the Setup Utility programViewing or changing settings Using passwordsPassword considerations User passwordAdministrator password Setting, changing, or deleting a passwordEnabling or disabling a device Selecting a startup deviceSelecting a temporary startup device Exiting the Setup Utility program Viewing or changing the startup device sequenceUsing system programs Updating flashing the Bios from a discUpdating system programs Updating flashing the Bios from your operating system Click Downloads and driversTroubleshooting and diagnostic programs Basic troubleshootingDiagnostic programs Lenovo ThinkVantage ToolboxPC-Doctor for Rescue and Recovery Lenovo System ToolboxPC-Doctor for DOS Cleaning the mouse Optical mouseNon-optical mouse User Guide Getting information, help, and service Information resourcesOnline Books folder Lenovo ThinkVantage ToolsAccess Help Safety and warrantyThinkVantage Productivity Center Lenovo WelcomeHelp and service Using the documentation and diagnostic programsCalling for service Using other services Purchasing additional services User Guide Appendix. Notices Television output notice European conformance CE mark TrademarksIndex Page Page Part Number 89Y1200

994, 1184, 1165, 2565, 1186 specifications

Lenovo has established a solid reputation in the tech industry, and certain models have particularly highlighted its innovation and commitment to quality. Among these, the Lenovo 401, 1186, 2565, 1165, and 1184 stand out, each offering a unique blend of features and technologies aimed at enhancing user experience.

The Lenovo 401 is a sleek and versatile laptop designed for everyday users and professionals alike. It features a powerful Intel Core processor, making it capable of handling multitasking efficiently. With a high-definition display, users can enjoy sharp and vibrant visuals, whether for watching movies or working on documents. The long-lasting battery ensures that users can work on the go without frequent recharges, while ample storage space provides flexibility for data-heavy tasks.

The Lenovo 1186 is another remarkable model that prioritizes security and performance. Equipped with advanced biometric features such as fingerprint recognition, it ensures users' data is well protected. Furthermore, it includes faster SSD storage options, which enhance overall system responsiveness. The laptop's robust build quality makes it suitable for users who are constantly on the move, as it can withstand daily wear and tear.

Model 2565 represents a perfect solution for gamers and creatives. With dedicated graphics cards and high refresh rate displays, this model promises an immersive gaming experience along with smooth rendering of graphics-heavy applications. The expanded cooling system ensures optimal performance during intense gaming sessions, while customizable RGB lighting allows users to personalize their setup.

On the other hand, the Lenovo 1165 focuses on compactness without sacrificing performance. Its lightweight design makes it exceptionally portable, catering to users who prioritize mobility. Despite its size, it still boasts powerful hardware capable of running demanding applications, making it an ideal choice for students and professionals alike.

Lastly, the Lenovo 1184 encapsulates the essence of affordability paired with functionality. This model provides essential features such as reliable performance, decent battery life, and a comfortable keyboard for extended typing sessions. It is best suited for users seeking a budget-friendly option that still delivers quality performance for everyday tasks.

In summary, Lenovo’s 401, 1186, 2565, 1165, and 1184 models cater to a diverse range of users, from professionals to gamers. With features like powerful processors, enhanced security, and lightweight designs, these models exemplify Lenovo's commitment to technological advancement and customer satisfaction.
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