Lenovo 401 Help and service, Using the documentation and diagnostic programs, Calling for service

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Lenovo Web site (http://www.lenovo.com)

The Lenovo Web site provides up-to-date information and services to help you buy, upgrade, and maintain your computer. You can also do the following:

vShop for desktop and notebook computers, monitors, projectors, upgrades and accessories for your computer, and special offers.

vPurchase additional services, such as support for hardware, operating systems, software programs, network setup and configuration, and custom installations.

vPurchase upgrades and extended hardware repair services.

vDownload the latest device drivers and software updates for your computer model.

vAccess the online manuals for your products.

vAccess the Lenovo Limited Warranty.

vAccess troubleshooting and support information for your computer model and other supported products.

vFind the service and support phone numbers for your country or region.

vFind a Service Provider located near you.

Help and service

This section contains information about obtaining help and service.

Using the documentation and diagnostic programs

If you experience a problem with your computer, see Chapter 6, “Troubleshooting and diagnostic programs,” on page 27. For information on additional resources to help you troubleshoot your computer problem, see “Information resources” on page 33.

If you suspect a software problem, see the documentation that comes with the operating system or software program, including readme files and online help.

Most computers come with a set of diagnostic programs that you can use to help you identify hardware problems. For instructions on using the diagnostic programs, see “Diagnostic programs” on page 28.

You can get the latest technical information and download device drivers and updates from the Lenovo Support Web site at: http://www.lenovo.com/support

Calling for service

During the warranty period, you can get help and information by telephone through the Customer Support Center.

The following services are available during the warranty period:

vProblem determination - Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem.

vHardware repair - If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service.

vEngineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

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Contents Page Page ThinkCentre User Guide First Edition February Copyright Lenovo Contents Iv User Guide Important safety information Vi User Guide Product overview FeaturesConnectivity Software overview SpecificationsSoftware provided with your Windows operating system Software provided by Lenovo Lenovo ThinkVantage Toolbox Front view Locating computer connectors and partsRear view Adjusting the computer stand Adjusting the computer standInstalling a computer wall mount Installing or replacing hardwareInstalling or replacing hardware Installing external optionsReplacing the keyboard or mouse Obtaining device drivers Basic security featuresIntegrated cable lock Password protection User Guide Creating and using recovery media Recovery informationCreating recovery media On the Rescue and Recovery menu, click Restore your system Using recovery mediaPerforming a backup operation Performing backup and recovery operationsUsing the Rescue and Recovery workspace Performing a recovery operationCreating and using a rescue medium Creating a rescue medium Using a rescue mediumSolving recovery problems Installing or reinstalling device driversUser Guide Using passwords Using the Setup Utility programStarting the Setup Utility program Viewing or changing settingsSetting, changing, or deleting a password Password considerationsUser password Administrator passwordSelecting a startup device Enabling or disabling a deviceSelecting a temporary startup device Viewing or changing the startup device sequence Exiting the Setup Utility programUpdating flashing the Bios from a disc Using system programsUpdating system programs Click Downloads and drivers Updating flashing the Bios from your operating systemBasic troubleshooting Troubleshooting and diagnostic programsLenovo ThinkVantage Toolbox Diagnostic programsLenovo System Toolbox PC-Doctor for Rescue and RecoveryPC-Doctor for DOS Optical mouse Cleaning the mouseNon-optical mouse User Guide Lenovo ThinkVantage Tools Getting information, help, and serviceInformation resources Online Books folderLenovo Welcome Access HelpSafety and warranty ThinkVantage Productivity CenterUsing the documentation and diagnostic programs Help and serviceCalling for service Using other services Purchasing additional services User Guide Appendix. Notices European conformance CE mark Trademarks Television output noticeIndex Page Page Part Number 89Y1200

994, 1184, 1165, 2565, 1186 specifications

Lenovo has established a solid reputation in the tech industry, and certain models have particularly highlighted its innovation and commitment to quality. Among these, the Lenovo 401, 1186, 2565, 1165, and 1184 stand out, each offering a unique blend of features and technologies aimed at enhancing user experience.

The Lenovo 401 is a sleek and versatile laptop designed for everyday users and professionals alike. It features a powerful Intel Core processor, making it capable of handling multitasking efficiently. With a high-definition display, users can enjoy sharp and vibrant visuals, whether for watching movies or working on documents. The long-lasting battery ensures that users can work on the go without frequent recharges, while ample storage space provides flexibility for data-heavy tasks.

The Lenovo 1186 is another remarkable model that prioritizes security and performance. Equipped with advanced biometric features such as fingerprint recognition, it ensures users' data is well protected. Furthermore, it includes faster SSD storage options, which enhance overall system responsiveness. The laptop's robust build quality makes it suitable for users who are constantly on the move, as it can withstand daily wear and tear.

Model 2565 represents a perfect solution for gamers and creatives. With dedicated graphics cards and high refresh rate displays, this model promises an immersive gaming experience along with smooth rendering of graphics-heavy applications. The expanded cooling system ensures optimal performance during intense gaming sessions, while customizable RGB lighting allows users to personalize their setup.

On the other hand, the Lenovo 1165 focuses on compactness without sacrificing performance. Its lightweight design makes it exceptionally portable, catering to users who prioritize mobility. Despite its size, it still boasts powerful hardware capable of running demanding applications, making it an ideal choice for students and professionals alike.

Lastly, the Lenovo 1184 encapsulates the essence of affordability paired with functionality. This model provides essential features such as reliable performance, decent battery life, and a comfortable keyboard for extended typing sessions. It is best suited for users seeking a budget-friendly option that still delivers quality performance for everyday tasks.

In summary, Lenovo’s 401, 1186, 2565, 1165, and 1184 models cater to a diverse range of users, from professionals to gamers. With features like powerful processors, enhanced security, and lightweight designs, these models exemplify Lenovo's commitment to technological advancement and customer satisfaction.
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