Lenovo 41N5631 manual What Lenovo Will Do to Correct Problems, Exchange of a Machine or Part

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If the Machine does not function as warranted during the warranty period, contact a Service Provider. If you do not register the Machine with Lenovo, you may be required to present proof of purchase as evidence of your entitlement to warranty service.

What Lenovo Will Do to Correct Problems

When you contact a Service Provider for service, you must follow the problem determination and resolution procedures that we specify. An initial diagnosis of your problem can be made either by a technician over the telephone or electronically by access to a support website.

The type of warranty service applicable to your Machine is specified in Part 3 - Warranty Information.

You are responsible for downloading and installing designated software updates from a support web site or from other electronic media, and following the instructions that your Service Provider provides. Software updates may include basic input/output system code (called “BIOS”), utility programs, device drivers, and other software updates.

If your problem can be resolved with a Customer Replaceable Unit (“CRU”) (e.g., keyboard, mouse, speaker, memory, hard disk drive), your Service Provider will ship the CRU to you for you to install.

If the Machine does not function as warranted during the warranty period and your problem cannot be resolved over the telephone or electronically, through your application of software updates, or with a CRU, your Service Provider, will either, at its discretion, 1) repair it to make it function as warranted, or

2)replace it with one that is at least functionally equivalent. If your Service Provider is unable to do either, you may return the Machine to your place of purchase and your money will be refunded.

As part of the warranty service, your Service Provider may also install selected engineering changes that apply to the Machine.

Exchange of a Machine or Part

When the warranty service involves the exchange of a Machine or part, the item your Service Provider replaces becomes Lenovo’s property and the replacement becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item.

Your Additional Responsibilities

Before your Service Provider exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service.

You also agree to:

1.ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange;

2.obtain authorization from the owner to have your Service Provider service a Machine that you do not own; and

3.where applicable, before service is provided:

a.follow the service request procedures that your Service Provider provides;

b.backup or secure all programs, data, and funds contained in the Machine; and

c.provide your Service Provider with sufficient, free, and safe access to your facilities to permit Lenovo to fulfill its obligations.

4.(a) ensure all information about identified or identifiable individuals (Personal Data) is deleted from the Machine (to the extent technically possible), (b) allow your Service Provider or a supplier to process on your behalf any remaining Personal Data as your Service Provider considers necessary to fulfill its obligations under this Statement of Limited Warranty (which may include shipping the Machine for such processing to other service locations around the world), and (c) ensure that such processing complies with any laws applicable to such Personal Data.

D-2Lenovo USB 2.0 Super Multi-Burner Drive (With LightScribe) User’s Guide

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Contents Page Page Page Page Contents Page Safety Page General safety guidelines ServicePower cords and power adapters Extension cords and related devicesBatteries Heat and product ventilationAbout this book Registering your optionPage Lenovo USB 2.0 Super Multi-Burner Drive With LightScribe Product descriptionApplication software Intervideo WinDVD CreatorDirect-to-Disc UDF reader Multimedia Center for Think OfferingsClick Programs Hardware and software requirements Power mode configurations Refer to the diagram above when configuring your drive Read speeds for ConfigurationWrite speeds for Configuration Read and write of CD and DVD media are supported Max speed with USB Standard Bus Media Power Disc spin method Cabling using the AC power adapter AC power adapter configurationCabling the USB bus power For typical cabling configurationFeatures Page Windows Setting the media Windows XPEjecting the media Cleaning the drive Using MediaBefore you begin Using DVD-RAM media Using CDs and DVDsHandling and caring for a disc Using CD-Rs and CD-RWs Using DVD-Rs, DVD+Rs, DVD+RWs and DVD-RWsUsing LightScribe media Installing SoftwareUsing Direct-to-disc Click Make CompatibleUsing Intervideo WinDVD Creator Playing audio CD’s WindowsPage Windows XP Page Using WinDVD Operating system support DVD region codesClick Intervideo WinDVD Click the General Properties tabStarting WinDVD Copying and imagingSelect the task Save Image to Hard Disk Select the task Burn Image to CD or DVDPrinting Labels Select Label DiskClick LightScribe 12cm disc as the printer Troubleshooting You cannot create a multi-session discPage Appendix A. Product specifications Physical specificationsPower requirements Environmental requirementsWrite Speed LightScribe SupportAppendix B. Service and Support Online technical supportTelephone technical support Page Appendix C. Notices Recycling Information Trademarks Appendix D. Lenovo Statement of Limited Warranty Part 1 General TermsWhat Lenovo Will Do to Correct Problems Exchange of a Machine or PartYour Additional Responsibilities Part 2 Country-unique Terms Limitation of LiabilityGoverning Law JurisdictionBolivia BrazilChile ColombiaCanada United StatesAsia Pacific Australia Cambodia and LaosHong Kong S.A.R. of China and Macau S.A.R. of China IndiaJapan MalaysiaPEOPLE’S Republic of China PRC PhilippinesSingapore EUROPE, Middle EAST, Africa EmeaGoverning Law European Union EU ConsumersSecond paragraph does not apply Egypt FranceGermany HungaryItems for Which Lenovo is Not Liable SlovakiaSouth AFRICA, NAMIBIA, BOTSWANA, Lesotho and Swaziland United KingdomPart 3 Warranty Information Warranty PeriodTypes of Warranty Service Guarantee supplement for Mexico Customer Carry-In or Mail-In ServiceCRU and On-site Service CRU and Courier or Depot ServiceAppendix D. Lenovo Statement of Limited Warranty D-15 Page Appendix E. Electronic emission notices For Home or Office USEKorea Class B Compliance Japan Vcci Class B Compliance Appendix E. Electronic emission notices E-3 Page Page Part Number 41N5631