Lenovo 41N5622 manual Appendix B. Problem solving, Transporting data with DVD-RAM Media

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Appendix B. Problem solving

Computer problems can be caused by hardware, software, or user error. Using the information in this section, you might be able to solve problems yourself or gather helpful information that you can pass on to a service technician. You might also need to refer to your computer, operating-system, or sound-adapter documentation.

Review the following list for any problem description that might fit your situation.

Transporting data with DVD-RAM Media

DVD-RAM Media can be read on any ThinkCentre DVD-ROM drive which has RAM-read compatibility, but certain requirements must be satisfied. Your system either must have a 2.0 compliant UDF reader or you must finalize the media before it can be read.

If you do not have a 2.0 compliant UDF reader:

After data is written to the DVD-RAM media, it must be finalized before it can be read in an ThinkCentre DVD-ROM with RAM-read drive. Finalizing the media does not prevent the user to write more data. The DVD-RAM media may be finalized more than once. It is impossible for the ThinkCentre DVD-ROM with RAM-read drive to read the media which has not been finalized.

If you have a 2.0 compliant reader:

Unfinalized DVD-RAM media can be read.

Obtaining a 2.0 compliant UDF reader:

Free third party UDF reader software, such as VOB InstantRead, can be downloaded from http://www.vob.de/us/Downloads.htm

Third party software is not supported by Lenovo. Use at your own risk with no warranties expressly written or implied.

vYour computer or DVD-ROM drive does not operate correctly, or the busy indicator light does not come on.

Take the following actions:

1.Check that the disc is loaded with the label side up.

2.Check that all devices are properly connected to the computer and to the electrical outlet.

3.Turn off the computer, unplug the cables for your computer and all attached devices, and remove the computer cover.

4.Check that all power and Serial ATA cables are securely attached. Disconnect the Serial ATA cable and check for bent or misaligned pins. If you do not find any problems, reconnect the interface cable. Replace the computer cover, and reattach all cables and power cords. Turn on the computer, restart the operating system, and attempt to open the loading tray by pressing the Open/Close button. If the tray fails to open and the busy indicator does not light, turn off the computer and try using another 15-pin dc power cable.

© Lenovo 2005, 2006. Portions © IBM Corp. 2001.

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Contents ThinkCentre and Lenovo DVD-ROM Drive Serial ATA User’s Guide Page ThinkCentre and Lenovo DVD-ROM Drive Serial ATA User’s Guide Page Contents Page Safety information Page General safety guidelines ServicePower cords and power adapters Extension cords and related devices Plugs and outletsBatteries Heat and product ventilation CD and DVD drive safetyThinkCentre and Lenovo DVD-ROM Drive Serial ATA User’s Guide Part 2 Appendixes Part 1 Installation and user’s guideAbout this book Registering your optionPage Before you begin Installation and user’s guideInstallation requirements Product descriptionDrive controls and connectors Handling precautionsMounting the drive in the bay Installing the driveOpening the computer Unpacking the drivePage Caring for a CD or DVD Completing the hardware installationCare and maintenance What to do nextInstalling software Caring for the DVD-ROM driveManually ejecting a disc Playing audio CDs Configuring the drive for digital playbackConfiguring the playback application for digital playback Using WinDVDChanging the DVD region code Starting WinDVDClick the General Properties tab Page Appendix A. Product specifications Physical specificationsPower requirements Media Sustained data transfer rates Sustained Transfer Rate2Transporting data with DVD-RAM Media Appendix B. Problem solvingSelect Advanced/IDE Configuration Disc cannot be read. Take the following actionsThere is no sound from the disc Video appears to be choppy or is dropping frames You receive a common error messagePage Enabling DMA for Windows 2000 Professional Click Settings Click Control PanelClick the Advanced Settings tab Click Control Panel Click Switch to classic viewEnabling digital audio extraction for Windows Page Page Page Enabling digital audio extraction for Windows XP On the menu bar, click Tools Options Page Page Page Appendix D. Service and Support Online technical supportTelephone technical support Page Part 1 General Terms Appendix E. Lenovo Statement of Limited WarrantyWhat this Warranty Covers What this Warranty Does not CoverHow to Obtain Warranty Service What Lenovo Will Do to Correct ProblemsExchange of a Machine or Part Limitation of Liability Your Additional ResponsibilitiesPart 2 Country-unique Terms Venezuela ParaguayPeru UruguayCambodia and Laos CAMBODIA, INDONESIA, and LaosIndia PEOPLE’S Republic of China PRC JapanMalaysia NEW ZealandPhilippines SingaporeEUROPE, Middle EAST, Africa Emea Appendix E. Lenovo Statement of Limited Warranty E-9 Following Terms Apply to ALL EU Countries European Union EUConsumers Germany AustriaEgypt FranceHungary IrelandItems for Which Lenovo is Not Liable United Kingdom SlovakiaPart 3 Warranty Information Warranty PeriodTypes of Warranty Service CRU and Customer Carry-In or Mail-In Service Customer Carry-In or Mail-In ServiceCRU and On-site Service CRU and Courier or Depot ServiceAppendix E. Lenovo Statement of Limited Warranty E-17 Country or Region Telephone Number Guarantee supplement for Mexico Page Appendix F. Notices Trademarks Avis de conformité à la réglementation d’Industrie Canada Appendix G. Electronic emission noticesFederal Communications Commission FCC Emission Notice Industry Canada Class B emission compliance statementAvis de conformité à la directive de l’Union Européenne Unione Europea Directiva EMC Conformidad électromagnética Unión Europea Normativa EMCPage Page Part Number 41N5622
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