1.Check that you are not using a data CD.
2.Adjust the
3.Turn off the computer, unplug the cables from the electrical outlets for your computer and all attached devices, and remove the computer cover. Ensure that the
v You receive a common error message.
Take the following actions for these common error messages:
–
The disc in the
–
The “not ready reading the drive” situation occurs if you try to access the
v The connectors on the audio cables that are provided do not fit the connector on your audio adapter.
Some audio adapters might require a special cable. See the documentation that comes with your audio adapter.
You might have to separately purchase an audio cable for the
v“Unable to Create Overlay Window” message appears when you use DVD Express with Windows 95, Windows 98, or Windows 2000.
1.Your video device driver needs an update to enable overlay support. Contact the manufacturer of your video card or your computer for updates. Some drivers are provided on the
2.The resolution of your screen might be too high. Try setting the screen to 800
x600 x 16 bpp at 60 hz.
vDVD movies do not start automatically when inserted into the
1.DVDs that contain both programs and DVD Video content will autoplay the program content. To view the video content, start DVD Express manually.
vVideo appears to be choppy or is dropping frames.
1.Ensure that DMA is turned on for your computer hard disk drive controller.
2.The resolution of your screen might be too high. Try setting the screen to 800
x600 x 16 bpp at 60 hz.
3.If your computer processor has less power than a Pentium II 450, some jerkiness is normal on certain DVDs.
Appendix B. Problem solving